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By M. H. Allan

"This paper presents the geographic and geological setting of Saskatchewan Power Corporation's Poplar River Mine in south-central Saskatchewan, about 8 miles from the U.S. border. Generally the mine, which is being expanded to four million tons per year, is in an extremely disturbed geological area with severe dewatering problems. The lignite coal, which is strip mined, is supplied directly to an electric power generating station by means of a 7-mile unit-train private railroad.A number of unique reclamation and socio-economic problems were encountered because of the proximity to the U.S. border and because of the lack of experience of the regulatory authorities in projects of this kind. These are described in some detail, as well as the performance of one of the largest draglines in Canada. IntroductionThe Saskatchewan Power Corporation is a publicly owned utility which has the franchise to supply electricity and natural gas to all customers within the boundaries of Saskatchewan.Saskatchewan is a province which can almost be divided in two: the populated southern portion, principally devoted to farming, and the northern portion which is mostly on the Precambrian Shield and consists of lakes, rocks and muskeg. This portion is largely uninhabited except for a number of small villages. However, in the last few years there has been considerable mineral exploration and development, notably for uranium. This has helped considerably in the diversification of the basic agricultural economy of the province.Saskatchewan consists of 251,700 square miles, 761 miles north to south and an average of 335 miles east to west. It has a population of approximately 960,000, giving a population density of four persons per square mile. The Saskatchewan Power Corporation supplies 357,249 electrical arid 221,378 natural gas customers."

Jan 1, 1982

By Robert Strachanm

The East Kootenay coal-field, situated close to the boundary between the provinces of Alberta and British Columbia, is composed of four small areas locally called the Crow's Nest Pass, the Upper Elk, the Flathead and Crown Mountain, and comprises an area of about 3 78 square miles. From eleven to twenty-five seams have been exposed of two feet and over in thickness, with a total thickness of about 200 feet of coal, and reckoning about one hundred feet to be workable, gives an estimate of coal available of about thirty-seven billion tons. The coal is a high-grade bituminous, occasionally tending towards anthracite, and the majority of the seams furnish a. very good quality of coking coal as well as an excellent steam coal. The coal-field is found in the mountain ranges in long narrow strips. The age of the fonnation and the thickness of the covering beds have had considerable influence on the character of the coal, and lateral pressure and disturbances in the process of mountain-building have wrought great changes. With such an abundance of coal, it has been a disappointment that the East Kootenay field has not figured larger industrially. So far only one portion of the coal-field has been utilized. This is the Crow's Nest, where, in 1898, the Crow's Nest Pass Coal Company commenced development. Access to the coal seams was easily obtained, the mountain creeks having eroded away the covering, and mines were driven into the coal seams. In that year about ten thousand tons of coal were produced from the mine at Coal Creek.

Jan 1, 1924

By Gaston Gingras

"IntroductionL'entretien de l'equipement minier dans les mines à ciel ouvert est une activité qui est aussi vieille que I'existence des mines et qui a progressé au cours des années pour suivre l'évolution des techniques d'exploitation. Lors de la mise en usage de s premières pelles à la va peur, celles-ci étaient généralement entretenues par I ‘équipe de quatre hommes qui était responsable de son opération. Pour les travaux plus compliqués ils utilisaient les services de machinistes qui eux savaient comment réparer Ie moteur à vapeur et couler des coussinets de ""babbit"". Les premières pelles diesel étaient entretenues de la même façon mais pour les réparations au moteur, on devait recourir au représentant du manufacturier qui était Ie seul à avoir les compétences nécessaires.Ce n'est vraiment qu ‘après la deuxième guerre mondiale que I ‘usage de l'équipement mobile s'est répandu dans les mines à ciel ouvert pour débuter les extractions selon les méthodes que I'on connaît aujourd'hui.L'entretien de l'équipement minier de façon organisée à débute avec I ‘usage de ces machines dans nos mines. Ces machines étaient un peu primitives, petites et pas très dispendieuses a I'achat. Même si la disponibilité était basse, elles fournissaient quand même un rendement qui en ces temps était acceptable. L’organisation de I ‘entretien de cet équipèrent était assez primitif et n'occupait qu'une place secondaire aux yeux de la direction de la mine."

Jan 1, 1988

By A. Kowalski

Telvis Limited, manufacturer of an emergency communication dispatcher's broadcasting system, now introduces the possibility of a remote software upgrade to its devices. The paper presents methods, features and ways to accomplish this task. It describes the mechanisms used and the opportunities that arise from the use of this type of functionality. The mechanism software update presented applies to devices on the surface and in underground areas of mines. The electronics used currently allow the use of remote software updates, but the mining equipment makes little use of these methods. This paper aims to start the discussion on this topic and tries to lay the path of development by showing one of the first examples of the application.

Aug 1, 2013

By P. R. Clark, M. D. Gleghorn

"IntroductionAt TransAlta Utilities Corporation's Highvale Mine, located west of Edmonton, Alberta (Fig. I and 2), dragline stripping has proved to be a practical and economical method of overburden removal and future plans have been based upon the continued use of draglines (Fig. 3) as the major stripping equipment (Williams, 1979, Nikols et al., 1986). However, long range planning has shown that the capacity of draglines alone will be exceeded in the early 1990s as mining progresses into deeper overburden cover (Tapics, 1983). Strip ratios will increase from I.3 bank m!/ t of coal in 1985to 4.5 bank m3 / t in 1995. During this period the depth of overburden will increase substantially and the areas to be mined will be characterized by weak soils including glacially displaced overburden. This increased overburden depth in relatively weak soils will make it impractical to _continue side casting by draglines without prestripping in advance. In 1983, a major investigation was initiated to determine what additional overburden removal equipment was appropriate to the Highvale operations, and recognizing the long delivery times of this major equipment. when it would be required. This paper describes studies and tests which were undertaken in 1983 and 1984 to select prestripping methods and equipment for the future operation of the mine.Previous planning studies have shown that with the current burn schedule and with the economies of progressing from low cover to high cover, as has been practiced in the past, overburden volumes will exceed the capacity of the existing draglines in the early 1990s (Fig. 4). These previous studies had placed reliance on (I tandem dragline operation for future overburden removal requirements up to a depth of 45 m throughout the Highvale Mine. New drilling together with the associated geotechnical studies and some detailed planning on the practicality of using tandem draglines, created concerns about their universal application. Even without considering geotechnical conditions there was a depth limitation to tandem dragJines and substantial prestripping would be required to achieve the ultimate depths."

Jan 1, 1987

By Joanna LaForte

"IntroductionIn respect to The Human Dimension by M. Phyllis Bray, this author's impression is that research on long distance commuting (LDC) is long overdue. This type of mining is not new to many workers, especially those from areas such as the Maritimes, who have had to look for work away from their families for at least a decade. Perhaps to the industry the over-all set-up is new, but to workers who have faced mine shut-downs in their areas finding a job was the main objective and if the security of long-term employment was evident, then the families might join them later. This was the situation with which the writer' s family was faced.LDC LifestyleBeing the wife of an underground miner, the author has personally experienced this lifestyle for almost 10 years, and has never experienced accommodation in a company town. The first five years of marriage were spent in a small rural municipality within 50 miles of the worksite, but the town had industry separate from mining and was not affected by the mine shut-down.Since her LDC lifestyle began her family has been pretty much city-based, out-of-province commuters with two children and a third to arrive some years later. She therefore lived a fairly normal married life with a husband home daily. The author has experienced life with a husband who worked away for five-day stretches and then drove long distances to be home weekends or the portion of time left over from driving and fatigue. She has done the 3D-days in/l4-days out routine, and for approximately the past four years has been existing on a two-weeks in/two-weeks out ritual .The author does not agree that the ""bottom line is that mining families go where the jobs are"" . The miners go where the jobs are and the families fend for themselves with the assistance of the pay cheque making it home each pay period.Perhaps because there are many personal frustrations with this type of lifestyle, perceptions may be inaccurate. Having only dealt with underground operations, there may be gross differences between the pressures and demands of other forms of mining."

Jan 1, 1991

By P. D. Kondos, J. R. Goode

Given the global inventory of low grade and refractory gold deposits, processes that could turn these challenged deposits into mines are of considerable interest. Such gold deposits have low value and potentially high operating costs and so they pose special challenges for the mining engineer and metallurgist. Conventionally, refractory gold ores have been processed by whole ore pressure oxidation and roasting, or flotation followed by roasting, pressure oxidation or bio-oxidation of the concentrate. Halide-based processes have recently been developed that might be applied to concentrates. Low grade refractory gold ores have been processed using heap bio-oxidation followed by cyanide heap leaching or milling. Other processes are emerging. Barrick has completed an inventory of emerging technologies (1). A summary of the current status of these developments will be presented with the view that, with additional development, some of these technologies or a combination thereof may unlock the value of these deposits.

Jan 1, 2005

By Jacek Paraszczak

L?exploitation rentable des gisements de type filonien constitue un problème important dans le contexte actuel de l?industrie minière québécoise. Les études effectuées depuis 1994 ont indiqué, que la technologie d?abattage mécanique utilisant l?outil hydraulique appelé « éclateur radial-axial » constitue une alternative intéressante par rapport aux méthodes conventionnelles par le forage et sautage. Les essais du prototype de l?éclateur ont prouvé qu?il est en mesure d?abattre les roches dures dans un environnement minier, mais sa performance dans les termes de masse du roc abattu dans une unité de temps a soulevé certaines doutes. Pour cette raison, une étude de préfaisabilité de l?éclatage en tant qu?une technologie d?excavation souterraine a été réalisée. Cet article présente quelques résultats des travaux effectués dans le cadre du contrat octroyé à l?Université Laval par le Ministère des ressources naturelles du Québec. Leur objectif principal consistait à comparer, pour les conditions des gisements filoniens, la productivité et les coûts des méthodes d?exploitation souterraine utilisant l?éclatage par rapport à celles conventionnelles. Deux variantes proposées de cette méthode ont été comparées avec la méthode conventionnelle sur le plan du coût (par tonne de minerai) et de la teneur de coupure de minerai d'or. Les études ont démontré que l?application de l?éclatage représente un potentiel de réduire ce coût, surtout dans les situations où l?abattage sélectif pourrait avoir lieu. Pour le cas de base on a trouvé, qu?il serait possible de réduire la teneur de coupure par la marge d?environ 16 ? 26%. Toutefois, les études de sensibilité ont démontré, que le coût dépend de façon important de la productivité d?éclatage, qui, pour sa part, varie beaucoup en fonction de paramètres du massif rocheux devant être abattu.

Oct 1, 2001

By M. Mirnezami, J. A. Finch

The McGill component of the consortium contributed detailed examination of the electrokinetic properties of the constituent minerals, primarily pentlandite and serpentine. Mineral specimens were derived from an ore sample; mineralogical examination showed the serpentine was predominantly clinochrysotile, a fibrous mineral responsible for much of the flotation separation problem. The study included design of a novel sedimentation potential measuring device to classify the surface charge of the ore and electrophoresis measurements on single and mixed minerals which progressively approached flotation conditions. The sedimentation potential measurements provided a general association between surface charge and the visual state of aggregation as a function of pH. The electrophoresis experiments started with single minerals in a background of indifferent electrolyte and progressed to mixed minerals in a background of supernatant derived from an ore sample. The single mineral tests supported the suspected electrostatic interaction, i.e., hetero-coagulation, at flotation pH 9-10. The mixed mineral tests demonstrated this interaction and also revealed hetero-coagulation with Mg(OH)2 precipitates, derived from the supernatant. This interpretation was confirmed by optical and electron beam imaging. A series of agents, CMC, polyphosphate, soda ash, EDTA, were examined to disperse the system. To accommodate the small mass of single mineral available a novel turbidity measurement using a UV/Vis spectrophotometer was introduced. Selected conditions were used in contact angle and small-scale flotation tests.

Jan 1, 2011

By Barry D. Simmons

Abstract -A well-defined approach is essential to ensure the long-term success of a regional exploration program. Teck's approach in eastern Canada is designed to fulfill corporate objectives while recognizing certain unique parameters for exploration in the area. The elements of this approach include clearly defined objectives, technical considerations and personnel policies, all of which are equally important. The goal is a significant discovery before the mid-1990s and the company is confident that this target will be achieved.

Jan 1, 1992

By Stefan Planeta

On discute les performances techniques et économiques des méthodes d'exploitation à haut rendement dans les mines métallifères au Canada. L'accent est mis sur la dilution et pertes des réserves minières et sur les coûts opératoires et totaux. Une analyse technique de quelques opérations minières est également effectuée. Il ressort de cette analyse que les résultats réels des opérations minières en cours diffèrent souvent de ces planifiés suite à la dilution du minerai et aux pertes importantes des réserves minières. On propose, définit et discute un certain nombre des facteurs de performances technologiques et économiques pour pouvoir mieux apprécier les problèmes rencontrés dans plusieurs mines en opération. À l'aide des études de cas on démontre impact négatif de la dilution et des pertes additionnelles des réserves minières sur la rentabilité des opérations en cours et sur les nouveaux projets miniers. On conclut, que l'application des indicateurs proposés donnerait un outil valable, aux opérateurs miniers, aux niveaux de la planification, du suivi des travaux d'exploitation et d'éventuelles études comparatives entre les différentes situations minières. ABSTRACT The paper discusses technical and cost performance of bulk mining methods in Canadian U/G metal mines. It focuses on ore dilution, ore reserves losses as well as on operational and total cost. Technical analysis of some mining operations has been performed. It indicates that due to dilution and significant reserves losses, the actual results of mining operations often differ substantially from those planned. The paper proposes, defines and discusses several indicators quantifying technical and economical performance in order to assess better the problems encountered in several operating mines. The case studies presented here have demonstrated an adverse effect of dilution and additional reserves losses onto profitability of existing operations and new mining projects. It is concluded that the application of the above mentioned indicators may be beneficial for mine operators. They may become a very useful tool at the stages of planning, follow-up of mining works and with regards to comparative studies between different mining situations.

May 1, 2001

By D. W. McDonald

Coal mining and railway transportation are so closely en-twined and so dependent one upon the other that the failure of one would mean the total collapse of the other. With this indisputable fact in mind, there is no doubt that the operator of each is deeply interested in the other's success. Railway transportation began at the mouth of a coal mine. The first railway car was the English coal-wagon, a crude box on four wooden trowlets, running on wooden rails and holding 1,600 pounds. This was operated by gravity or horse-power in England to convey coal from the mines to the rivers. The first coal-cars used on Nova Scotia railways were of 4 tons capacity with side doors and "V" shaped centres. Then followed flat-bottom, 4-ton cars that operated on tipples, the car bei.ng held in tipple by a chain passing over the top and fastened on either side. Next came the 6-ton car with drop-bottoms, then the 10, 15, 30-ton cars, and now the modern 50 and 100-ton steel cars, equipped with automatic couplers, brakes, and rachet dumping device. Contrast the first coal-car with a modern luxurious pull-man or a I 00-ton coal and ore car, and you have a record of progress in railway transportation. The development of the steam locomotive was no doubt the greatest factor in this progress, but let us not forget that the foundation of all industrial development was and is coal. and that development in mining and railway transportation should keep abreast.

Jan 1, 1924

By G. G. Richards, D. J. Rioux, R. L. Stephens

Teck Cominco Metals Ltd. operates an integrated zinc-lead complex at Trail, British Columbia, Canada. The year 2007 marks ten years of operation of KIVCETTM flash smelting technology for the treatment of zinc plant residues and lead concentrates. Since start-up in 1997, the furnace throughput has been increased to exceed its design rate and other metallurgical performance targets while continuing to meet its environmental objectives. This was achieved through resolution of key mechanical issues, improved understanding to stabilize the reaction shaft operation and control furnace accretions, significantly reduced boiler corrosion by molten chloride salts through the extensive application of weld overlay, a suite of projects to improve furnace integrity, and some debottlenecking of the surrounding unit operations in the lead smelter. The combination of increased feed rate and improved on-line time allowed the KIVCETTM furnace to set a new quarterly feed throughput record of 129,300 tonnes in the first quarter of 2008.

Jan 1, 2008

By Phil A. Keele

"IntroductionGeneralThe Genesee Coal Mine is a joint venture of Fording Coal Limited and the city of Edmonton. The mine supplies thermal coal to the Genesee Generating Station operated by Edmonton Power and is located approximately 75 km southwest of Edmonton (Fig. I).Under the terms of the joint venture agreement, Fording Coal Limited has designed and developed the Genesee Coal Mine. Fording also operates the mine which has a minimum economic life of thirty-five years. Mine development started in the spring of 1987 with the construction of the dragline erection pad and mine service complex. Major development of mining areas was carried out in 1988 with the construction of haul roads, powerlines, topsoil recovery, etc. Mining officially commenced on December 14,1988.The mine produces 1.6 million tonnes of coal per year and employs 65 people. MiningGround conditions have turned out to be very poor, as expected with the majority of the overburden in the first few years a soft lacustrine clay with minor amounts of fine-grained glacial till. To compound matters, what was expected to be a relatively uniform coal subcrop turned out to be a very irregular erosional contact.The coal mined at Genesee is a sub-bituminous Class B thermal coal with approximately 16070 ash, 21% moisture, 8300 Btu/lb and 0.27% sulphur on an as-mined basis.The primary piece of mining equipment used at the Genesee Coal Mine is a M8200 walking dragline. It has an effective operating radius of 100.6 m, a 50.5 m3 bucket, and weighs approximately 3860 tonnes yielding a ground pressure of III KN/m2•Figure 2 illustrates schematically the single pass mining sequence presently employed at the Genesee Coal Mine. The M8200 is used to lift all coal out of the cut, the coal being placed in stockpiles on the prepared pad .This method maximizes coal recovery under the conditions where spoil failures due to poor material would otherwise put men and equipment at risk. The coal is subsequently loaded by the coal shovel operating on the same bench as the M8200 dragline and delivered to the plant as required.All mined areas, as required under Alberta Legislation, are to be returned to an agricultural land capability equal to or better than that which existed prior to mining. Reclamation activities, as a result, are an important and integral part of the mining process. A complete list of the primary mining equipment deployed at the Genesee Operations appears in Table I."

Jan 1, 1994

By Franz Xaver Spachtholz

K+S Potash Canada GP (KSPC) is part of the K+S Group, one of the world's leading suppliers of standard and speciality fertilizers and the world?s leading salt producer. Globally, the K+S Group employs more than 14,000 people. The K+S share ? the only commodities stock on the German DAX index ? is listed on all German stock exchanges. Legacy, K+S Group?s most recent project, is a greenfield solution potash mine and production plant in the south of the Canadian province of Saskatchewan. Therefore K+S will invest 4.1 billion CAD. With the expected commissioning in summer 2016 the company projects to reach the two-million-tonnesmark of production capacity at the new location at the end of 2017. The gradual extension of the annual capacity to 2.86 million tonnes of potash products will occur afterwards. The Legacy Project will be Saskatchewan?s first new potash mine in nearly 40 years. It is one of the world?s most economically attractive potash projects. The project will contribute to Saskatchewan?s growth through employment, tax revenues, utilities, and local partnerships. Located in the southern part of Saskatchewan?s potash belt, the deposit is too deep to be mined conventionally due to rock mechanics and high temperatures. Legacy will therefore be a solution mine. Proximity to the urban centers of Regina and Moose Jaw is imperative, with their workforces and economy, as well as access to highways, railway carriers and, most importantly in the prairies, water. With this unique project setting and mining technique, we are convinced that Legacy will be one of the most efficient, economic, sustainable and safe potash facilities in the world.

Aug 1, 2013

By V. Songmene, R. Khettabi, J. Masounave, R. D. Njoya

L'augmentation régulière des règlements environnementaux et de la sécurité au travail deviennent de plus en plus strictes. L'usinage fait partie des opérations industrielles qui peuvent causer des problèmes de santé au travail et sur l'environnement. La plupart des particules de poussières produites pendant toutes les opérations d'usinage à sec ou lubrifie causent des nuisances environnementales graves. Le travail propose étudie l’influence des paramètres de coupe, des alliages et des états des matériaux sur la formation des copeaux et sur la génération de poussière lors de l'usinage à sec. Deux modes d'usinage (le fraisage et le perçage) sont abordés. Une loi reliant la ténacité des matériaux aux émissions de poussières est proposée. Les effets des matériaux et de leurs conditions, ainsi que des procédés d'usinage sur la génération des poussières ont été mis en évidence. Des mécanismes de formation de poussières sont identifiés et reliés à la formation des copeaux.

Jan 1, 2006

By S. A. Willis

For over 150 years gypsum from Nova Scotia has been shipped via water to the United States east coast. The history of the movement has been one of continual improvements in quarrying, loading, and shipping. At the start, man-size rock quarried by hand auger and black powder was loaded into horse-drawn carts, hauled to the waterfront, and dumped into 100-ton sailing schooners. Last year the Canadian Gypsum Company completed the latest and most modern of these successive installations for the movement of this Nova Scotia product. The new system loads crushed gypsum into 11,600-ton vessels at Hantsport in two hours' time at high tide. At the head of the bay of Fundy are located vast deposits of gypsum. The tidal rise and fall of 45 feet twice a day, with its attendant swift currents, has always presented major navigation and shipping problems. When the tide is low, the Hantsport ship-loading pier is high and dry, with no water within 400 feet. Three hours later a large river has flooded in (running up hill) and large steamers can dock at the wharf. Before high water, the ship has been loaded and -there is a depth of 30 feet or more of water around the wharf. At high water, the ship sails away on the ebbing tide as the river runs in the other direction. Tides are caused by the gravitational attraction of the moon and sun on the ocean. When both celestial bodies are pulling together the 'spring tide' results, which means a 50-foot variation from high to low. This occurs at new and full moon. A week later, when the sun and moon work in opposition, the difference is only 32 feet between high and low water. The bay of Fundy, having a funnel shape (150 miles wide at mouth from Yarmouth to Portland, while the upper estuary at Hantsport is only one mile wide), builds up a tidal influence from 10 feet at the mouth to an average of 45 feet at Hantsport.

Jan 1, 1948

By Henri-Loui Jacob, Suzie Nantel

"Depuis la fin des annees 1800, la province de Grenville represente pour Ie Quebec une source importante et diversifiée de minéraux industriels. Le Ministère de l'Énergie et des Ressources du Québec, dans Ie cadre de I'entente auxiliaire Canada-Québec, et les compagnies minieres y ant multiplié, surtout depuis 1983, leurs travaux d 'exploration, de cartographie, et d'évaluation pour les minéraux industriels. Ces travaux ant conduit ala découverte et ala mise en valeur de gisements de granite architectural, de graphite, de dolomite et ant aussi permis de repertorier des gîtes et des indices prometteurs de wollastonite, de silice, de calcite. de dolomite, de silicates d'alumine et de terres rares. Les gisements récemment découverts sont actuellement exploités au sur Ie point de l'être et les gîtes et les indices les plus prometteurs ant été jalonnés.ABSTRACTSince the late 18oos, the Grenville Province in Québec has been an important and diversified source of industrial minerals. The Ministere de l'Énergie et des Ressources du Québec, under the Canada-Quebec Mineral Development Agreement, and the private sector have put an emphasis on exploration, mapping and evaluation programs in the Grenville Province for minerals, particularly since 1983. These programs have led to the discovery and the development of deposits such as architectural granite, graphite and dolomite, and have also led to inventories of occurrences and prospects of wollastonite, silica, calcite, dolomite, alumina silicates and rare earths. The deposits discovered lately are presently being quarried or will be in the near future. The most promising occurrences and prospects have been claimed."

Jan 1, 1990

This growing dependence of Canada upon foreign mineral commodities, just referred to, applies particularly in the direction of the United States. There is, in fact, no more significant feature of Canada's mineral trade than the manner in which it affects the Dominion's commercial standing with that country. Our heavy adverse balance of trade with the United States is perhaps not a matter of such wide concern or frequent comment as was the case two or three years ago. It is, of course, a well-known fact that the Dominion each year buys from the States a volume of goods to a value enormously in excess of our sales to that country. And it has come to be accepted as a ?normal, though not altogether satisfactory, feature of our international commerce that a huge portion of the bill incurred by our American purchases must be met, not by our American sales, but by the proceeds of our sales to other countries, not-ably Great Britain. It is a three-cornered situation in which our trading deficit with the United States is covered largely by our trading surplus with the United Kingdom. In this situation the mineral trade plays a remarkable part. If one delves into the details of our transactions with the United States it will be found that, in one sense, the mineral trade is entirely responsible for the huge annual balance against the Dominion. In fact, Canada gets decidedly better than an even break on Canadian American trade, if one leaves out of account the three mineral groups, "iron and steel", "non- metallic minerals", and "non-ferrous metals".

Jan 1, 1924

By L. Drisdelle, S. Gendron

"Survival in today's business climate requires participation of all employees in a Total Quality Management Program encompassing everything - ""safety, quality of products, quality ofet1ch and every job done, and of course production "". We all know what needs to be accomplished, but struggle with how to do it, especially in an industry which has not always experienced management/union cooperation, and mistrust is still present.This paper describes a process to improve team work and employee involvement in Inco's nickel carbonyl refinery at Copper Cliff The process involves facilitatorship training for all employees, and a system for reinforcing and accomplishing the required behavioural change. The system is described in detail and a number of examples are presented. At the refinery, the staff is starting to understand as Max DePree recently wrote ""Without Quality Behaviour, you cannot have Quality Product"". IntroductionThe Copper Cliff Nickel Refinery (CCNR) is Inco's largest and most modern nickel refinery, which celebrated its twentieth year of successful operation in April 1993.The heart of the refinery is the Inco pressure carbonyl (IPq plant which produces high purity nickel pellets and specialty powders by refining an approximate 80% nickel granule feed. The carbonyl plant is a modem chemical plant with very special and demanding requirements for safety and environmental protection due to the toxic nature of the refining gas.Since 1987, there has been an emphasis at CCNR on a comprehensive Total Quality Improvement (TQI) Program which was designed based on recognizing customers' needs for improved systems for quality management. This program is customer oriented and comprises such elements as team organizational concepts, customer audits, process assessment and internal quality auditing.A detailed review of progress was made in early 1991 and it became apparent that the ""ownership"" of the TQI program was not broad based. In fact, the program was very much a staff driven effort and fell far short of total employee involvement and relentless continuous improvement that are now considered essential to remain competitive and stay in business.Inco staff has now come to regard that early phase of our TQI program as ""the technical aspects of total quality improvement"".The safety experience was also puzzling. Even though the safety statistics were good with an average lost time frequency of 1.6 for the last five years, the perfonnance improvement had plateaued and remained pretty much the same. Clearly a new approach was required if significant progress and continuous improvement was to be made."

Jan 1, 1994