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By D. J. Kunz

Myanmar Ivanhoe Copper Company Ltd. (MICCL) has been operating the Sabetaung- Kyisintaung (S&K) Project producing LME Grade A Copper Cathode using the Heap Leach-SX-EW Process since 1998. The mineralization is mainly Chalcocite and the mine has a life of 20 years at the designed annual production of 25,000 tonnes of cathode copper. Design capacity was achieved within two of months of start-up. The mine is among the world’s lowest cost, Heap Leach-SX-EW operations. Information regarding plant design and operation are presented along with the challenges lying ahead and the latest developments. Daniel Kunz is President and Chief Operating Officer of Ivanhoe Mines, and a director of MICCL. He has more than 20 years’ experience in mining, construction and engineering. Prior to joining Ivanhoe Mines in 1996, Mr. Kunz was Vice President and Controller of Morrison Knudsen Corporation, a major international mining and construction company. He was also President and Chief Executive Officer of MK Gold Company, a public mining company listed on NASDAQ.

Jan 1, 2001

By Bill Parnell

"Friction winders and double drum winders have been used in the vertical shaft mining industry for over 100 years. In that time, there have been many changes made in the electronic and mechanical fields of hoisting, but few changes made in the manufacturing and performance of steel wire rope, until recently.In the past ten years, with the advent of high polymer thermoplastics, the industry has seen some major advancements in steel wire rope. By incorporating a polymer with steel, improvement of rope life and reduction of costly maintenance downtime has been accomplished.IntroductionThe Williams Mine is Canada's largest gold producer with an annual production of some 500 000 ounces of gold from 2.2 million tonnes of ore. The Williams Mine is situated in the Hemlo area of northwestern Ontario, approximately 40 Ian east of the town of Marathon. It is operated by the Williams Operating Corporation which is owned equally by Teck Corporation and Homestake Canada Inc. It is one of three adjacent properties forming the Hemlo gold camp."

Jan 1, 1995

By Zhou Junwu, Sun Chuanyao, Wang Fuli

"In this present paper, the authors introduce the artificial neural networks into the modeling of the industrial flotation process, integrating information technology, control theory and intelligent optimizing method to flotation technology. The new idea gives a new way to solve the difficulty in this field, and therefore brings the study on the automatic control of flotation process in China into a new start.The Radial Basis Function (RBF) network, featuring a quick learning speed, is one of the feedforward neural networks. It has attracted much attention from automatic control recently for its implementing the nonlinearity mapping through adjusting the parameters of the nonlinearity transfer function. One of the online adaptive learning algorithm—the nearest neighbor-clustering algorithm, which can automatically determine the number of hidden units, has been implemented in the MATLAB programming language in this paper, laying the foundation for the flotation models.The relation model between ore pulp characteristics and reagents consumption has been proposed using the RBF networks based on the industrial lead rougher flotation of lead & zinc ore, and the simulation has been conducted in the laboratory with the results matching the samples data very well. The Xilin Lead & Zinc Mine Flotation Process Intelligent Consultation System of Reagents Consumption, which suitable for industrial process, has been developed. The reagents consumption advised by this system would stabilize the flotation process, and increase the recoveries. It could be used for providing the technological consultation to flotation operators in site, and for training new operators."

Jan 1, 2003

By Hamid-Reza Manouchehri

"The triboelectric charge attributes of some silicate minerals (i.e., feldspar, quartz and wollastonite) after contacting different triboecharging medium made of different materials were studied. The charge acquisitions by different size fractions of minerals were monitored and accordingly the energetic work function values, i.e., the main parameter determining the entity of triboelectric charges acquired by mineral grains, of the examined minerals were estimated. Moreover the separation behavior of different size fractions of these minerals through the electric field of a laboratory free-falling separator when the mineral grains are charged by different tribochargers were observed and considered as the electrical separation potential of the examined minerals.Furthermore, the role of adsorption of different chemical species on triboelectric charge characteristics and charge acquisition of mineral samples were described from theoretical point of view and the effects of some chemical reagents on triboelectric charge acquisition of the examined minerals were studied. In addition the separation behavior of chemically conditioned quartz, feldspar and wollastonite minerals, using different anionic and cationic reagents, through the electric field of a free-fall electrostatic separator before and after chemical conditioning were monitored.Finally an attempt was made to translate the findings from single mineral systems to a complex silicate ore, containing mainly of feldspars, quartz, and wollastonite. Different separation tests under various conditions were conducted to this complex silicate ore. Before passing through the separation device, the ore sample was conditioned by different cationic and anionic reagents and then was triboelectricaly charged by different tribocharging medium in order to find the effective reagent and tribocharging medium for separating silicates. Besides the role of temperature and humidity of the surrounding ambient in separation behavior were considered."

Jan 1, 2003

By D Reddy

Rosh Pinah Zinc Corporation is a zinc-lead mine located in southern of Namibia. It is currently considering the development of a low grade ore body containing about 2.8% zinc. This ore can be utilised by the concentrator if it could be upgraded prior to the ball mill. Preliminary work indicated that the ore may be upgraded in a pre-beneficiating stage by using dense medium separation, X-ray sorting or a combination thereof to a feed grade of minimum 9% zinc. This paper describes the process followed in evaluating the technologies for pre-beneficiation. The results from test work indicated that the low grade ore is amenable to pre-beneficiation by both dense medium separation and X-ray sorting. A comparison between the two technologies showed that dense medium separation marginally outperformed X-ray sorting on grade and recovery. The results for the X-ray sorting were achieved by tuning the calibration curve specifically for the samples tested.

Jan 1, 2008

By Jan J. Cilliers, Nicolas Barbian, Esther Ventura-Medina

"Froth structure and stability are known to play an important role in determining flotation recovery and selectivity. An industrial sampling campaign was performed to develop a clearer understanding of the effect of flotation variables on froth stability and the role played by the resulting stability on flotation performance.Froth stability was estimated as the fraction of bubbles bursting on the surface of the froth through image analysis and the solids loading on the bubbles at the top surface. The image processing was performed using the Smartfroth software on the top surface of the froth. The system gives measurements of bubble size distribution, average bubble size and froth velocity. The froth velocity was used to estimate the volume of bubbles overflowing the weir yielding to the fraction of air overflowing the cell. This measurement is the complement of the rate of bubble bursting on the top surface. Also samples of the lamellae were taken by touching the top surface of the bubbles with a glass slide. Then, the amount of solids and liquid per unit area in the bubble lamellae was estimated gravimetrically. Both measurements were used to establish stability criteria.It was generally found that high air flowrates resulted in a drop of froth stability showed by a drop in the fraction of air overflowing and a decrease in the solids loading and simultaneously produced low copper recoveries and low concentrate grades. Deep froths only allowed a small fraction of air to overflow and consequently produced low recoveries. An increase to high frother dosage did not result in an improved fraction of air overflowing, hence producing low recoveries. Likewise, low frother addition only allows low recoveries because the resulting unstable froth cannot support itself. Low aeration was found to be preferential as it allowed high particle loading, therefore high bubble stabilisation, and low gangue entrainment, resulting in the highest flotation performance."

Jan 1, 2003

By Atsushi Shibayama, Toyohisa Fujita, Luo Lin, Toshio Miyazaki

A novel process is developed in this study for separation of tungsten and vanadium from a leach solution of tungsten alloy scraps. Specifically, a magnesium salt combined ammonium solution is employed to precipitate vanadium and impurities in the purification of the leach solution. This separates vanadium from tungsten by rejecting tungsten in aqueous solution. Finally, tungsten is recovered as the form of ammonium para-tungstate (APT). Vanadium is recovered as the form of ammonium meta-vanadate(AMV).

Jan 1, 2003

By Knut L. Sandvik, Erik Larsen

"Estimated global solar energy demand in 2001 required approximately 5,500 tons of silicon feedstock. This required 65,000 tons of quartz. If the trend continues, the solar energy demand in 2010 would require approximately 30,000 tons of silicon feedstock and 350,000 tons of quartz, although the need for quartz probably will be lower than this due to higher solar cell efficiencies, larger and thinner wafers, more extensive recycling of waste material and new routes for the production of silicon feedstock. The raw material requirements for the production of metallurgical-grade silicon are most likely to change. This may favour increased beneficiation of primary raw materials in the future solar cell production chain.SOLAR CELL PRODUCTION CHAIN SCENARIOSThe major problem concerning solar cells is the production costs. Electricity produced from fossil fuels and hydropower plants are currently much cheaper than the electricity produced from solar cells. Also, limited availability of silicon feedstock for the production of crystalline silicon solar cells is considered a major threat to the further growth of the PV industry. The present route for solar silicon feedstock goes from quartz, through metallurgical-grade silicon (MG-Si) and to electronic-grade silicon (EG-Si). The reject from the EG-Si production are further processed into wafers and solar cells. This situation is not satisfying, however, because it has created a silicon feedstock shortage and a PV energy price that is not competitive in a large scale.Crystalline silicon solar cells are the most important solar cells manufactured today. This will most probably remain the situation the next decade. Also, the future silicon ""feedstock"" is most likely not reject from the production of electronic-grade silicon, as it is today. There will probably be a more direct solargrade silicon route, excluding the very expensive electronic-grade silicon ""detour"". Quartzite has been regarded as the most suitable primary raw material used in the silicon solar cell production chain. This may change as the raw material requirements for the production of metallurgical-grade silicon are most likely to change. In addition, quartz or other silica-containing minerals from other rocks may be of a higher purity or contain lesser amounts of the most harmful elements. This favours increased beneficiation of primary raw materials in the future solar silicon feedstock production chain"

Jan 1, 2003

By Paul W. Weiblen, Louis J. Cabri, Rolando Lastra

"Preliminary tests were done to determine whether comminution by electric-pulse disaggregation, or EPD (cf. Rudashevsky et al; 1995), was more effective than using conventional crushing for Merensky Reef ore. A hand sample of the Merensky Reef was sawn in two: then one sub-sample was comminuted to – 2 mm using E-PD at the University of Minnesota, and the other sub-sample was crushed to –2 mm using a conventional jaw crusher at CANMET.The products of the electric-pulse disaggregation and jaw crusher were fractionated by sieving and by a separation using a heavy liquid with a specific gravity of 3.3, because the proportion of platinum-group minerals (PGM) and sulphides to silicate minerals is very low. Thus, four mineral separates were produced: –2000 + 833 µm, -833 +208 µm, -208-µm float and -208-µm sink. All the mineral separates were studied by image analysis (Lastra et al; 1998). The main objective was to determine the liberation of gangue (silicate minerals), chromite, pyrrhotite, chalcopyrite, pentlandite and PGM. In the case of the PGM, a specific image analysis program was written to search and measure these minerals."

Jan 1, 2003

By Leon Lorenzen, Charlene Gokhale

"In excess of 24 x 106 tons (Eskom, 1997) of coal-derived fly ash is produced annually in South Africa for the production of electric power. A large quantity of this ash is disposed of as a solid waste in landfills, thus posing a serious environmental problem. Due to the shortage of landfill sites, new ways of utilising fly ash are needed. Recently several authors have shown that various combustion fly ashes can be converted into zeolites to obtain industrial products with applicability in environmental management. Geopolymerisation has emerged during the last few years as a possible solution to some waste stabilisation and solidification problems. henolic compounds have been shown to be toxic to soil microorganisms at the parts-per-million level. Indeed several of the organic compounds classified by the U.S. Environmental Protection Agency as priority pollutants, are phenols. Immobilisation of phenols by adsorption on zeolites and encapsulation in a geopolymer appears to be a promising solution to this problem.This paper reports a technique for the production of a low-silica sodium zeolitic material from fly ash (zeolite NaP1), and its application for the stabilisation of phenols by adsorption and subsequent encapsulation in a geopolymer matrix. A commercial zeolite, clinoptilolite was also utilised as an adsorbent. Due to their uniform pore sizes and large surface areas, zeolitic materials are suitable for ion exchange and adsorption of certain organic substances. Adsorption data show that the commercial zeolite, clinoptilolite was an effective adsorbent for organics. Adsorption data showed that between 51.2 ppm and 74.3 ppm of chlorophenol or between 15.4 ppm and 32.5 ppm of phenol could be adsorbed. Physical encapsulation of the coated zeolite loaded with organic within a geopolymeric matrix increased the compressive strength of the matrix from 28.80 kN to 40.79 kN. Leaching data for the various geopolymer matrices with encapsulated and loaded zeolites show no organics being leached from the system at a detection level of 2ppm. According to the SABS these would have been acceptable organic concentrations within a waste water stream."

Jan 1, 2003

By Jurgens J. Louw, Vincent C. Smith, Gareth C. Smith, Agit Singh, Dave G. Hulbert

"During 2000 Mintek Developed the PlantStar plant wide control platform for the minerals processing industry. The flexibility of the PlantStar control platform has enabled Mintek to investigate and easily develop new control strategies for both milling and flotation. This includes a Solids Feed Controller, a Safety Limit Controller, Mill Power Optimiser and Flotation Optimiser, amongst others.Processes with long dead times, like a feed belt to a mill, are difficult to control. The solids feed controller was developed for minerals processing plants using a specialised time delay compensator. Using conventional time delay compensators that are purely model based, results in robustness problems due to model uncertainties. The Mintek Solid Feeds Controller makes use of a plant model, but compensates for model inaccuracies, giving more controller stability and a more robust delay compensation algorithm.Often there are more variables on a plant that need to be controlled (process variables) than there are variables to control them with (manipulated variables). Process constraints are often reached and violated. Safety control loops are necessary to prevent constraints being reached. The safety limit controller has been developed to switch smoothly between normal and safety control loops without bumping the process. The safety loop output is chosen in accordance with a predefined list of priorities and whether the respective constraint boundaries are exceeded.The Mill Power Optimiser helps to find the power peak on the mill power curve. It continuously perturb the solids feed rate to learn ‘where’ on the curve the mill ‘was’ and then to drive it continuously toward the middle, maximum power drawn. This insures maximum grind with maximum throughput. It also prevents power dips due to mill overloads by cutting the solids feed to a minimum if the power drop below a specified threshold. Once the power rises above the threshold the solids feed is increased again to an intermediate value from where it start the perturbations again to find the maximum. This makes the milling circuit easier to operate."

Jan 1, 2003

By Johann Botha, Niel de Clerk, Tony B. Lange

"PROCESS COMPLEXITYDespite many years of research and development, mineral and metallurgical processes are in general highly complex and still difficult to understand and control. One of the biggest factors contributing to this complexity is the highly non-linear, multivariate, chaotic nature of such processes.This complexity is magnified in production environments where business optimisation rather than beneficiation is the primary objective. Return on investment, sustainability, and social issues such as Aids and the environment all form part of the goal hierarchy of industrial concerns. In addition, international competition and price volatility all have a huge impact on these processes in terms of operational constraints.Therefore the optimisation and control of beneficiation processes must take into account many factors other than pure process variables such as flow rates and levels. For example, commodity prices and client requirements all need to be added to the control problem, which together with incomplete process knowledge and non-linearities etc., make automation and optimisation extremely difficult.The ideal solution is to have a controller which in addition to performing full non-linear constrained optimal control can at the same time take into account other non-process factors such as price and client satisfaction."

Jan 1, 2003

By A. V. Nozhkina

"Transformation of diamond into graphite was investigated in the region of diamond metastability under the action of media chemically active relative to carbon in the temperature range from 770 K up to 2200 K and pressure range from 10-3 Pa up to 3 GPa/IV VIII group metals of periodic system and oxygen were used as media chemically active relative to diamond.Methods of electron diffraction, chemical analyses, emission spectroscopy and X-ray phase analyses were used for determination of the reaction products.It was found that in the region of diamond metastability the stage of catalytic phase transformation of diamond into graphite took place during the interaction between diamond and metal. Metal reduce activation energy for transition of diamond into graphite from 109,4 kcal/mole to 77,4 kcal/mole.Kinetic of phase transformation of diamond into graphite was investigated.Pressure does not considerably influence on the rate of phase transformation of diamond into graphite in the presence of transition metals."

Jan 1, 2003

The Skorpion Zinc Project demonstrated the viability of the production of zinc from non-sulphide (commonly called ?zinc-oxide?) ores, using the leach/solvent extraction/electrowinning process route. The success of Skorpion raised the profile of a number of other zinc oxide deposits, considered to be similar. However, a study of three such deposits demonstrates that the application of whole-ore-leaching may be limited and that the concentration of zinc, or at least the separation from acid-consuming gangue minerals, prior to leaching is essential to the successful recovery of zinc from these deposits. The recovery of zinc is dependent on an understanding of the geology of the deposit, the mineralogical association of zinc minerals with gangue minerals (Boni, 2005) and limitations of mining practice. Flow sheet development and the associated metallurgical test work to derive an economically viable treatment route from two of these deposits are discussed. Key parameters affecting zinc recovery by gravity separation and flotation are presented, demonstrating that even minor differences in mineralogy have a profound impact on zinc recovery and reagent consumption. The study also deals with the determination of appropriate design parameters through metallurgical mapping of the dense media separation process.

Jan 1, 2008

1. Book reviews Geophysical and geochemical techniques for exploration of hydrocarbons and minerals, edited by M. Sittig. (Reviewer: J. Keenan) Separation procedures in inorganic analysis. A practical handbook, by Roland S. Young. Charles Griffin, 1980. £23.00. (Reviewer: R. Murray-Smith) 2. Historical reprints Theinin~rs dictionary, by William Hooson. £14. Discovery of subterraneal treasure, by Gabriel Plattes. £12. Fodinae Regales (The Mines Royal), by Sir John Pettus. 3. De Beers' booklets Amborite - a remarkable new cutting material, by De Beers Industrial Diamond Division (P.O. Box 916, Johannesburg 2000). Booklet, 14 pp., free of charge. Natural and synthetic micron powders, by De Becrs Industrial Diamond Division (P.O. Box 916, Johannesburg 2000). Leaflet, 5 pp., free of charge. 4. New books Nickel in the environment, edited by J. O. Nriagu. New York, Wiley, 1980.928 pp. $65. Underwater minerals, by D. S. Cronan. London, Academic Press, 1980. 364 pp. $57.50. Data conversion integrated circuits, edited by D. Dooley. New York, Wiley, 1980.298 pp. $26.95 (cloth), $17.50 (paper). 5. NIM reports Report 2057 A mineralogical study of the Rooibokkop- Boschhoek copper deposit in the Marble Hall area. Report 2069 A utomatic setting of the distance between sample and detector in gamma-ray spectroscopy. Report 2070 The prereduction of chromites from the UG-2 Reef. Report 2075 The optimization of some of the conditions for analysis by spark-source mass spectrometry. Report 2082 A survey of the literature on gravity separation.

Jan 1, 1981

By Kenneth J. Miller

The Federal Bureau of Mines coal-pyrite flotation process has been modi¬fied to produce a concentrated final clean coal slurry underflow that could be dewatered more effectively by filtration or centrifugation. This change was accomplished by redesigning the Bureau's two-stage flotation pilot plant facility and running the second-stage flotation step with undiluted or only partially diluted first stage coal froth concentrate. Results of the pilot plant flotation tests showed that substantial sulfur reduction could be achieved by flotation with undiluted pulp but some dilution is recommended for maximum selectivity. For example, coal-pyrite flotation in slurry of 25 percent solids yielded clean coal products analyzing as low as 0.7 percent pyritic sulfur and froth reject products containing slightly over 3.0 percent pyritic sulfur. In comparison, coal-pyrite flotation with pulp diluted to about 12.5 percent solids yielded clean coal containing as low as 0.4 percent pyritic sulfur and froth reject of 5.6 to 6.7 percent pyritic sulfur. Despite the need for some dilution, it was concluded that excellent coal-¬pyrite flotation selectivity could be achieved without diluting to 6 or 7 per¬cent solids as done in the earlier work. Thus the economics of coal-pyrite flotation would be improved by easing clean coal dewatering problems and by reducing second-stage flotation cell volume requirements.

Jan 1, 1977

By Peter Raziszewski

"A ball charge dynamics model is presented. Simulation results are compared with observed data showing good correlation. Based on the charge dynamics models, a liner wear model is presented along with some wear simulation results. Using the charge dynamics model with the liner wear model, it is possible to envision the predictions of mill power consumption as a function of liner wear. Further work is needed to validate the liner wear model.IntroductionFrom a process control point of view, industrial systems can be considered stationary or non-stationary. For example, the physical properties, such as geometric and/or material, of a system considered stationary do not change with time. However, this is not true for non-stationary systems such as those found in the mining industry where process dynamics are often violent with wear being an intrinsic process phenomenon.In this paper, a model for ball charge dynamics will be presented along with a description for liner wear. Simulation results for power draft prediction using the charge model will be compared with observed data. Further, liner wear results will also be presented."

Jan 1, 1997

By E. -R. Niinikoski, M. A. Islam, H. Mischo, G. Barakos, J. Joutsenvaara, G. Meissner

European Union's transition to a low-carbon and digital economy highly depends on securing the strategic autonomy of the Critical Raw Materials (CRMs) supply chain. This paper introduces a European Commission-funded research and innovation action, AGEMERA, which aims to create detailed geological and people's concerns maps to unlock the CRMs potential in Europe. Furthermore, the project will develop educational packages for schools and universities, publish online CRM-related games and news flashes, and arrange public events to ensure a basis for socially accepted and sustainable exploration and mining of CRMs in Europe. 1. IntroductionCritical Raw Materials (CRMs), crucial for shifting to a low-carbon and digital economy, should focus on maintaining Europe's overall supply-demand balance (Birol, 2022). Therefore, to proactively address the surge in demand and ensure the strategic autonomy of European industrial supply chains, the exploration and extraction of CRMs must be scaled out across the continent. Moreover, mobilizing Europe's domestic potential is vital for the EU to become more resilient and to establish open strategic autonomy as the demand for CRMs continues to increase quickly on a global scale (European Commission, 2021). Base metal extraction and mining have a long history in Europe. Nevertheless, CRMs mining projects have shown less success, although these have a lot of potential (Guzik et al., 2021). The main barriers are a lack of investment in mining and exploration, complicated and drawn-out national permitting processes, and low levels of public support (European Commission, 2020). It is necessary to have a vast amount of knowledge and intelligence about CRM's potential and market impact. Novel non-invasive geophysical survey techniques that enable sustainable exploration must be created and used to enhance mineral system models of ore deposits incorporating CRMs. The minerals policy framework significantly influences the mining industry's performance, stability, and sustainability. However, the EU Member States' mineral policy frameworks differ significantly (MINLEX, 2017). In addition, the Fraser Institute Annual Survey of Mining Companies offers concrete information on how managers and executives of mining companies view key policy areas that impact mining activities in the jurisdiction in which they operate or are familiar (Jackson & Green, 2015).

Feb 1, 2023

By S. Schwartz, T. Bilney

"Over recent years a number of techniques have been developed as part of the AMIRA1 P9 project to represent mathematically or measure directly sub-processes occurring in flotation cells. These include the determination of:•,?a machine parameter (bubble surface area flux, Sb);•,?a froth parameter (froth recovery, Rf );•,?entrainment and drainage parameters (???and d); and•,?an ore floatability parameter (Pi).These flotation parameters allow the plant engineer to develop a model of the flotation circuit that can be used as a powerful tool to diagnose the performance of that circuit. The recently developed JKSimFloat V6 flotation simulator uses these parameters to predict the flotation circuit performance that would arise from changes in operating conditions and circuit configuration.This new flotation technology was applied to the Placer Kanowna Belle Gold Mine in Western Australia. A series of plant surveys, cell characterisation measurements and laboratory batch tests were conducted to determine the flotation circuit model parameters to be used within the JKSimFloat V6 simulatorA thorough flotation circuit analysis was then performed at Kanowna Belle using JKSimFloat V6. The recommendations that were provided by this circuit analysis have resulted in large improvements in the flotation performance at Kanowna Belle. These include a 1.3% increase in flotation gold recovery and a substantial decrease in operating costs. The analysis is still ongoing, however, the benefits already obtained from applying this technology have resulted in a US$1.3 million a year improvement to the mine."

Jan 1, 2005

By Scott Rosenthal, David Gilkey, Michael McGivern, Lorri Birkenbuel, Daniel Autenrieth, Ty Murphy, Hadi Aldossari

A safety climate case study was carried out at a surface metal mine where investigators administered the Liberty Mutual Short Scale Safety Climate Survey to 365–368 miners to measure safety climate in consecutive years. Following the baseline safety climate survey in 2019, Foundations for Safety Leadership (FSL) training was conducted with 81 middle to upper management employees at the mine site. Investigators found statistically significant differences in the pre vs. posttraining FSL assessment scores of the middle to upper management employees who attended the training. The follow-up safety climate evaluation was compared to baseline scores and revealed no significant improvement. The overall baseline company safety climate score of 76.38 increased minimally to 76.50 (p-value = 0.616). Investigators also evaluated differences in safety climate between the company’s three major divisions (operations, maintenance, and administration). Both years administration had the highest mean score and operations had the lowest mean score. The authors attributed the statistically significant differences found among the three major divisions to various dissimilarities in their work environments.

Aug 13, 2021