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By Jiahao Xu, Namsoo P. Kim, Guikuan Yue

Iron (ferrous ions and ferric ions) plays an important role in the heap leaching of copper sulfide minerals and copper electrowinning. In our previous study, a novel oxidation-reduction potential (ORP) equation only based on the variables of temperature and nominal ferric/ferrous ratio was developed to predict the redox potential of the quaternary H2SO4-Fe2(SO4)3-FeSO4-H2O system, and its applicability was also extended to more complex acidic iron sulfate solutions, especially those generated during the acidic leaching and bioleaching of Printed Circuit Boards (PCBs) to recover copper. In this work, the broader range of applicability of this equation to other complicated acidic iron solutions containing copper ions has been extended and determined. Specifically, synthetic iron-containing solutions with copper ions according to the conditions of industrial electrolyte during copper electrowinning and heap leaching have been used to measure the ORP and test the developed equation. It seems that this equation can still be employed to predict the redox potential of the Fe3+/Fe2+ couple for the simulated solutions under conditions related to copper electrowinning and pregnant leaching solution generated during heap leaching over a wide range of solution concentration, nominal Fe3+/Fe2+ ratio and temperature. It has shown that the prediction and measurement of redox potential is highly useful to estimate and understand the iron chemistry of industrial leaching and electrowinning processes. INTRODUCTION It is well-known that iron (ferric or ferrous) ions are widely involved in the hydrometallurgical production of non-ferrous metals such as Cu, Au and Zn, mainly in the form of acidic iron sulfate solutions. As far as Cu is concerned, in a typical leaching-solvent extraction-electrowinning process, ferric ion plays a central role in the heap leaching process and is reduced to ferrous ions in the pregnant leaching solution. Ferric ion is the most important surrogate oxidant and the dissolved ferric/ferrous couple plays an important catalytic role in accelerating the leaching rate with oxygen as an oxidant (Peters et al., 1986; Schlesinger, King, Sole, & Davenport, 2011). In addition, during the traditional electro-winning process, oxygen is evolved at the anode, and copper is reduced at the cathode. A common idea is that iron in the electrolyte in copper electrowinning cell (with total iron of 1–4.4 g/L) plays an important role in reducing the current efficiency. According to the published results (Winand et al., 1975; Dew et al., 1985; Moats et al., 2009; Khouraibchia et al., 2010), thecurrent efficiency decreases linearly with increasing ferric ion concentration and the energy consumption increase was mainly caused by the decrease in current efficiency.

Jan 1, 2019

By M. Muinonen, A. R. Barnes, R. Pandher, M. J. Lavigne

Over the past three years, Ring of Fire chromite ores have been tested extensively at both the bench scale and pilot scale at XPS Consulting and Testwork Services. Following bench scale testwork, two smelting campaigns were completed using a 300 kW DC arc furnace on different chromite deposits from the Ring of Fire. A ChemSheet model was developed to aid in the design and optimization of the recipes, and its predictions were confirmed with both the bench scale and pilot scale tests. A total of 7.5 tonnes of chromite ore was smelted at XPS. The results of the testwork demonstrate excellent reducibility for the ores tested with good reduction kinetics when compared with South African chromites.

Jan 1, 2014

By G. Sedelnikova, D. Kim, N. Ibragimova

"The object of this study was three samples of sulfide old tailings, which were obtained after Cu- Zn ores processing. Fine metal dissemination in sulfides as well as fine mineral intergrowth determine the refractory nature of material and low metal extraction using simple methods: gravitation 1-6%, flotation 32-48%, cyanidation 10-37%, and cause the need to use sulfide bio-oxidation to liberate gold and to recover it by heap leaching. The gold is the main valuable metal in the tailings with content 1-1.5 g/t. Heap bio-oxidation with mesophilic and moderately thermophilic bacteria was used for pre-treatment of tailings before gold heap leaching from bio-oxidation solid residues. The tailings have a low permeability < 0.3-1.2 m/day, which is caused by migration of fine particles, decreases recovery rates, and is poorly suited to heap bacterial leaching. Therefore, preliminary gold sulfide tailings with permeability < 0.3 m/day were pelletized using copper containing flotation tailings of converter slags and calcium oxide. The most gold extraction was obtained for pelletized tailings. The base metals (copper and zinc) were precipitated from bacterial solutions. Experiments have demonstrated effective bio-oxidation of all third gold sulfide tailings samples and enough high gold extraction 60-82%.INTRODUCTIONIn Russia, as everywhere, there is a trend toward deterioration in the quality of mineral resources, including non-ferrous and precious metals, manifested in lower grade and higher complexity of ores. The proportion of refractory ores is increasing, characterized by fine dissemination of metals in sulfides, intergrowth, and poor liberation of minerals during concentration, resulting in loss of base and precious metals to flotation tailings.Over the operation period, huge reserves (hundreds of million tons) of ore processing waste have been accumulated at mining and concentration operations. Because of the imperfections of the previously used ore concentration technologies, the content of precious and base metals in flotation tailings is comparable with the grades of the ores being currently processed. Therefore, old tailings can be viewed as an additional reserve of non-ferrous and precious metals. The works (DEN, 1997; Lyman, Johnson, & Guerney, 2000) demonstrate that, tailings containing sulfides (sulfur, copper, zinc, and other metals) are a potential environmental hazard since they produce acid drainage water containing toxic components. Processing those tailings would require designing an effective technology for recovering useful components and protecting the environment."

Jan 1, 2016

By Jianhong Xu, Hailong Hou, Yu Jing, Yundong Wang

Microcapsules containing extractants have been applied to the extraction of metal ions, organic acid, pesticide, and herbicide. The difficulties of conventional liquid-liquid extraction in phase mixing and phase separation (e.g. high energy consumption, emulsification phenomenon, and large equipment requiring housing) could be overcome in a liquid-solid system by using microcapsules. Even some extractants with high viscosity and poison can be encapsulated conveniently into microcapsules. In the work described in this paper, polysulfone microcapsules containing 2-ethylhexylphosphonic acid mono-2-ethylhexyl ester (P507) were successfully prepared. Then, the extraction rate of lanthanum, samarium, and erbium in dilute solution into the microcapsules containing P507 was studied. An extraction kinetic model is proposed based on the interfacial reaction model accompanied by intraparticle diffusion expressed by Fick’s law. The extraction efficiency was obtained by using the kinetic model with the separately determined complex formation rate constant and the intraparticle diffusion coefficient. From the results, it was confirmed that the kinetic model could predict the experiment in a microcapsule system over a wide concentration range of lanthanide solution. In the future, the model could provide good guidance for the design and application in extraction of lanthanides.

Jan 1, 2014

By Peter N. Calder

Long range mine planning involves developing a mining sequence that schedules the extraction of the ore and waste materials within a final pit limit. The objective is to define a sequence that best meets the defined strategic objectives. The main steps in the creation of an open pit mine plan are the final pit limit design, the design and sequencing of the mining phases, equipment selection and operating cost estimation. Flexibility is the key strategic element in developing a mine plan. Planning the extraction sequences and rates for the various mining areas is a challenging and demanding activity. It is often necessary to consider numerous alternative strategies and what if scenarios. The number of alternatives that can be studied with limited manpower and time resources is restricted. In order to investigate strategic aspects of mine planning, a system to generate workable mine plans rapidly is required. The concept of Visual Mine Planning is that the engineer can visualize the current plan, easily change a component of the plan, such as the annual cut-off grade schedule or the production rate within a particular Phase, and immediately see the effect on the mineralogical and cash flows. If the desired result is not achieved, a change is made and the effect is again immediately seen. This paper presents results of research in this area conducted at the Pontificia Universidad Católica de Chile. The work includes the examination of cut-off grade strategy, sequencing, blending, stockpiling and shovel-truck fleet requirements using simulation.

May 1, 2003

By Godfrey W. McDonald, Dennis E. Fredrickson

"Commercial coal mining has been recorded in Nova Scotia since 1863 and during this period an estimated 60,000,000 short tons of mine discard containing 10 1030% coal has been accumulated, Approximately 70% of these dumps are in the Cape Breton region and most are owned by the Cape Breton Development Corporation (CBDC), formerly DEVCO.The explosion of oil produced energy costs which created an increase in thermal coal demand as well as the desire to rehabilitate abandoned mine dumps encouraged coal reclamation. CBDC was receptive to a proposal from the Selminco Joint Venture and encouraged the building of the Princess Recovery Plant (1980) and The Summit Plant (1982).The mine dump contains scrap, waste rocks, coal and substantial quantities of fine shale. The scrap and oversize are removed and the remaining material slurried with water to a density of 1.45. The slurry is cycloned to separate the saleable thermal coal from the rejects which are returned to designated areas of the dump for contouring and revegetation.BackgroundThe recorded coal production in Nova Scotia from 1863 to 1980 was 390,000,000 short tons. This extraction was associated with an estimated 60,000,000 short tons of discarded material. This mining discard and coal washing plant reject are located in numerous, varying sized dumps throughout the mining areas. Approximately 70% of these dumps are in the Sydney coal field region of Nova Scotia. The coal content of these dumps varies from 10 to 30% coal with an average of 18%.Energy CostsThe explosion o f energy costs in the mid-1970s greatly increased the sale price of thermal coal which made recovery of coal from some of the dumps economical. The environmental benefit of these operations will be the rehabilitation of the dumps upon cessation of the coal reclamation operation."

Jan 1, 1983

By Mei-Yan Yang, Qiu-Ying Wang, Ltd. Yunnan Yuntong Zinc Co., Guo-Mu Chen, Meng-Yang Huang, Peng Zeng, Guo-Feng Li

"Historically, alot of jarosite was found in the leaching residue when leaching indium from secondary zinc oxide materials. The reasons for the formation of indium bearing jarosite were theoretically analyzed. The influence of controlling the acidity and the addition of reagents on the indium leaching yield during secondary zinc oxide processing was investigated. In order to increase the leaching yield of indium, a measure of controlling the creation and destruction of jarosite was proposed. The production data shows that the leaching yield of indium was increased from 60 to 96%, and the content of indium in leaching residue simultaneously decreased from 900g/t to 100–200g/t when implementing such controlling measures.INTRODUCTIONIndium does not occur as independent minerals in the earth’s crust and is mainly associated with complex sulphide minerals. Specifically some sphalerites can contain as much as 900g/t of indium. Most indium is recovered from by-products of copper, lead or zinc metallurgy. Therefore, the research on the recovery of by-products in non-ferrous metallurgy is important(Sinclair et al, 2006). The main technologies used for this objective in China include: •,pre-neutralization-reduction-precipitation indium process(Yu et al, 2008), •,countercurrent oxidizing acid leaching process and sulphation roasting-water leaching process(Cao, 2005), •,oxygen pressure acid leaching of zinc concentrate-P204 extraction process(Yang et al, 2006), •,doubleacid leaching-solvent extraction process on lead dross from a reverbatory furnace flue dust(Liu, 2003),•,an acid leaching-solvent extraction process on smelting ash(Zhouet al, 2005). Although high pressure and extreme conditions can be used to improve extraction from high iron bearing indium residues(autoclave processing), mild extraction with lower cost and lower environmental impact are preferred.This paper describes both how the indium extraction using mild conditions in a secondary zinc circuit was quite low and, how through XRD and chemical analysis jarosite formation was found as the main cause. The paper then proceeds to discuss a method for improving the leaching yield and the application of this method in industrial practice."

Jan 1, 2016

By Stephen Williams

This paper examines manning best practice in the Australian mining industry. In particular, the paper considers a range of mining operations and their manning levels as measured by operational benchmarking. The benchmarking results presented cover 15 open pit and 37 underground studies in Australia. The data was collected as part of AMC?s benchmarking and operational improvement studies conducted between 1999 and 2008. The results examine overall manning levels in mining, processing and administration functions. Manning levels for a range of mining methods, including open pit and underground methods, are segmented. Productivity measures such as ore tonnes per man day and metres developed per man day are presented and where direct relationships can be established, the relationships are described. Finally, the paper considers perspectives on best practice with regard to manning in the Australian mining industry and the limitations in application of this type of analysis in a global context.

May 1, 2009

By Tyson C. Birkett

Initial indicator mineral sampling covering 425,000 square km of northern Quebec and subsequent follow-up of positive results convinced the Ashton ? SOQUEM joint venture to acquire mineral rights to 380,000 hectares prospective for diamond in late summer, 2000. Drilling in 2001 and 2002 identified eight kimberlitic bodies, all significantly diamondiferous. Commercial size stones (retained on a square mesh sieve with openings 0.85 mm) and encouraging grades have been returned by several bodies tested to date: The Renard bodies are formed by steep-sided breccia pipes with kimberlitic matrix surrounded by irregular outboard breccia zones within country rock. These bodies were emplaced in high-grade metamorphic rocks of the Superior Province of Archean age. Orthogneiss with lesser tonalite hosts the breccias, although regionally paragneiss is also present. Diatreme facies portions and nearby country rock are intruded by minor to major (Renard 1) amounts of hypabyssal-facies kimberlitic rock. Renard bodies are macrocrystic, with large olivine crystals set in a groundmass of olivine, phlogopite, monticellite, spinel, carbonate, apatite and serpentine. Proximity of various Renard bodies, with most in a core area of 0.5 square km will allow planning of an efficient mining operation. Geophysics, especially magnetic surveying, has contributed to identifying bodies of kimberlitic rock.

May 1, 2003

By A. J. Antony Chettupuzha

Electronic Product and Process Management [EPPM] systems provide the capability to establish and map information flow between different parties in a construction project as well as model project processes. Much of the information relating to processes and their structure, the actors that operate them, and the data associated with each instance of a process is encapsulated within workflows. The wealth of information contained in an EPPM system can be exploited to extract knowledge that can provide significant cost benefits to construction companies. Workflows provide an ideal medium for the capture of knowledge over the course of a project lifecycle. We demonstrate how this knowledge may then be used to analyze workflows and determine metrics that establish the suitability of workflows to construction processes. We present a conceptual approach to measure the performance of a workflow, its constituent components and evolution, which may be used to lay the foundation for establishing paragon workflows suited to classes of construction activities.

Aug 1, 2013

By W. C. Ferguson

"This paper could be more appropriately titled ""The Application of Vacuum Filters to Underground Minewater Treatment. in a previous paper co-authored by the writer (1) the history and development of minewater treatment at the Sudbury District Operations of the International Nickel Company was outlined. It is the intention of this paper to dwell more specifically WIth the the application of the vacuum filter to a problem found in most, if not all, underground mining operations. In the preparation of this paper the writer has made liberal use of the illustrations and text of the paper previously noted.Last year we heard Mr. Nemeth discuss the basic mechanisms involved in vacuum filtration (2), and today Yr. Cunliff has exposed us to the selection of the filter media (3). I will now briefly review the various vacuum filter designs that generally lend themselves to metallurgical dewatering applications.DRUM FILTERSThe revolving drum-type which filters on its outside periphery is illustrated in Fig. 1. This is the Oliver or Drum filter and represents the first commercially available continuous vacuum filter. The original design dates back more than 50 years, but with the exception of the method of discharge, is identical to the units being marketed today. This filter is generally applied to slow filtering slurries. The cake may be discharged in several ways; strings, scraper blades, rolls or by passing the filter cloth over a small diameter discharge roller (belt discharge).THE DORRCO FILTERThe revolving drum type which filters on its inside periphery is illustrated in Fig. 2. Here the slurry lies in the drum and the cake discharges through a chute or conveyor. This type of filter is most often applied to fast-filtering slurries.THE DISC FILTERThe revolving filter which filters on the vertical plane of the disc is referred to as the Disc or American-type filter. This represents the most inexpensive design in terms of cost per square foot of filter area. This filter is widely applied, but is probably more suitable for slower draining pulps."

Jan 1, 1971

By R. Pérez, James A. Finch, F. Tavera, Cesar O. Gomez

"Gas holdup is a variable which affects the operation of flotation columns. On one hand, gas holdup is a function of bubble size (a function of sparger type, frother characteristics and concentration, and air flowrate), tailings flowrate, solids content, and mixing patterns in the collection zone. On the other, gas holdup defines flotation kinetics and carrying capacity. Therefore, gas holdup is a useful variable to control and diagnose the operation of a flotation column, but the lack of a reliable sensor for on-line gas holdup monitoring has prevented its use in industry.This work describes the principle and the practical difficulties associated with the development of a gas holdup sensor based on the measurement of the electrical conductivity of dispersions. Two different approaches have been devised. These approaches will be described and test results presented of prototypes in laboratory and industrial columns.Background.Several years ago, a research program was initiated at McGill to use electrical conductivity as the basis for developing sensors for process measurements in mineral processing. Electrical conductivity is an intensive property which is a function of the concentration of the different phases present in a dispersion. The initial focus was on the detection of the interface between two dispersions with different characteristics (i.e., that between the collection and froth zones in flotation columns or that between clear water and sedimented solids in thickeners). The technique works in this case by searching for the location at which a sudden change in specific conductivity occurs, as a consequence of different gas holdup or solids content, and absolute values of the specific conductivity of the dispersions involved are not necessary1,2."

Jan 1, 1995

By Colin E. Dunn

Plants have a remarkable ability to select, use and store metals derived from the substrate. Each species is unique in its requirements for and tolerances to the full spectrum of chemical elements in the Periodic Table. Studies to define the chemical characteristics of common trees and shrubs of the temperate forest are providing insight to their use for exploration, i.e., biogeochemical exploration. Examples of surveys over gold deposits in British Columbia show the effectiveness of sampling various tissues from different species in a range of biogeoclimatic environments. At the Nickel Plate mine in the Montane-Spruce zone, outer bark of Lodgepole pine was effective in defining a large area of metal enrichment; at the Carolin mine in the zone of Coastal Mountain Hemlock, analysis of twigs of western hemlock and Pacific silver fir provided an exploration target considerably larger than that defined by lithogeochemistry; at the Mount Washington gold deposit in the Mountain Hemlock zone, twigs of mountain hemlock and rhododendron were used to outline the mineralization; and in the Interior Douglas-fir zone at the QR deposit analysis of Douglas-fir tops collected by helicopter provided a rapid and effective method of identifying a gold-rich area.

Jan 1, 1995

By Colin E. Dunn

Abstract-Plants have a remarkable ability to select, use and store metals derived from the substrate. Each species is unique in its requirements for and tolerances to the full spectrum of chemical elements in the Periodic Table. Studies to define the chemical characteristics of common trees and shrubs of the temperate forest are providing insight to their use for exploration, i.e., biogeochemical exploration. Examples of surveys over gold deposits in British Columbia show the effectiveness of sampling various tissues from different species in a range of biogeoclimatic environments. At the Nickel Plate mine in the Montane-Spruce zone, outer bark of Lodgepole pine was effective in defining a large area of metal enrichment; at the Carolin mine in the zone of Coastal Mountain Hemlock, analysis of twigs of western hemlock and Pacific silver fir provided an exploration target considerably larger than that defined by lithogeochemistry; at the Mount Washington gold deposit in the Mountain Hemlock zone, twigs of mountain hemlock and rhododendron were used to outline the mineralization; and in the Interior Douglas-fir zone at the QR deposit analysis of Douglas-fir tops collected by helicopter provided a rapid and effective method of identifying a gold-rich area.

Jan 1, 1995

By W. J. Witte, M. K. Witte

"INTRODUCTION A pilot heap leach project was conducted on the B. P. Selco Hope Brook ore located in southwestern Newfoundland. The pilot heap leach was undertaken to assess and confirm the following:1) To confirm that heap leach technology now currently used in the United States could be applicable to Canadian sites.2) To confirm gold recovery by the Heap Leach technology3) To assess and study potential heap leach environmental concerns in cold and wet climate.PROJECT LOCATIONThe Hope Brook Project is located near the southern coast of the island of Newfoundland, approximately 100 kilometers southeast from Stephenville, approximately 25 kilometers west of Burgeo, Newfoundland. Access to the property is limited to helicopter, float plane or by sea through Couteau Bay. The property was covered with muskeg and very few trees. Surface relief was moderate with many poorly drained boggy sections confined to small areas. Many small unnamed lakes were located on the property which provided water to small brooks and streams flowing to Couteau Bay.Several locations were reviewed for the installation of the pilot heap leach facility. Important parameters used to select a suitable location included sufficient land area, close proximity to but not on the ore body, reasonable protection from wind, sufficient supply of fresh water, close to a suitable location for a portable crushing plant, reasonable access to aggregate material for preparation of the test pad and ponds and suitable contours to minimize site preparation."

Jan 1, 1987

By Christopher Sherman

The engineering properties of a geologic material are greatly affected by the presence of macropores. Previous research has demonstrated that the size, location, and proximity of macropores influences both the strength and stiffness of specimens. Knowledge of the distribution of macropores in a specimen prior to testing would be useful for a number of reasons. We are developing a non-destructive method called cross-specimen acoustic tomography (CSAT) currently to determine some (or all) of the macropore characteristics for a laboratory specimen. The CSAT method uses a set of piezoelectric sensors that generate and receive high frequency acoustic waves. We measure the travel times of the acoustic waves through a specimen and then use a commercially available tomography software package to invert the data. The inverted velocity model is then used to locate the voids within the specimen. Two dimensional (cross-sectional) results from plaster specimens containing large macropores of Styrofoam show the technique is promising and worthy of further development.

May 1, 2009

By Tiago Webber

Mineral resources estimation comprises basically two stages: (i) data collection, analysis and validation, and (ii) the estimate of the grades and tones of the deposit. The most applied method for sampling survey in mineral exploration is rotary drilling with total core recovery. High drilling costs make borehole geophysical logging attractive to obtain the maximum possible information from each borehole helping to understand ore intersections, grades variability, limits of the deposits and continuity of the mineralization. In this paper, borehole geophysical logging was used to enhance the sampling survey and to derive grades indirectly (without lab analysis) with a certain amount of uncertainty. Indicator kriging (IK) was the estimation method used, as it is adequate to incorporate the uncertainty associated with the geophysical derived grade values. The results were compared to the conventional procedures using grades determined via core analysis and ordinary kriging. Borehole geophysical logging proved to be efficient to define the essential features of ore deposit and IK provided results with acceptable precision and accuracy if compared to the model provided by ordinary kriging.

Oct 1, 2009

By P. Amelunxen, E. Herrera, L. Hill, J. Vanderbeek

It is well-known that the particle breakage mode that occurs in a semi-autogenous mill is significantly different from that which occurs in a ball mill, enough so to warrant very different lab scale breakage tests and scale-up models. This phenomenon, at the plant scale, leads to changing process constraints depending on the particular properties of the ore. For example, hard or coarse ores might bottleneck the SAG/AG mill throughput, while the ball mills might constrain throughput when milling soft or fine ores. Because the power draw of a ball mill is fairly constant compared to that of a SAG/AG mill, periods of SAG/AG mill bottlenecks lead to increased ball mill circuit specific energy consumption and a finer grinding circuit product size, which together constitute a loss of efficiency of the overall process. Because HPGR circuit throughput is less sensitive to changes in ore hardness, this situation is less common or severe in those circuits. Furthermore, the ball mills are somewhat decoupled from the upstream crushing circuits through the use of surge bins, which also helps to mitigate this effect. As a result, ore hardness variability constitutes a significant cost penalty that should be applied to SAG mill/ball mill/pebble crusher SABC circuits when evaluating the relative economics of different grinding circuit configurations. Nevertheless, the issue is by-and-large ignored, because most current HPGR trade-off studies are based on averaged ore hardness parameters. This paper provides an estimate of the magnitude of this penalty for a typical operation by using Monte Carlo simulation methods and plant data from Freeport-McMoRan’s autogenous, semi-autogenous, and HPGR-based comminution circuits. A case study from an in-house 96K t/d sulphide project is presented to illustrate the concept. It was found that by including variability effects, the trade-off NPV of the HPGR circuit over that of the SAG mill circuit increases to $84 million from negative $33 million, effectively reversing the original decision of selecting a SAG mill circuit for the fixed hardness case.

Jan 1, 2012

Partnership with MiHR ? AHRC and MIHR jointly developed Mastering Aboriginal Inclusion for Mining ? Customization specific to mining Mining is unique? ? History of Aboriginal peoples and the land ? Unique community needs ? Effects of Impact Benefit Agreements ? Remoteness of mines ? 1200 Aboriginal communities located w/in 200km of active mines or exploration ? Long term effects of the land

May 1, 2009

AGENDA ? Company Overview ? Industry Direction ? Technology to support maintenance ? data access, connectivity, process historian, downtime & production reporting. ? Case Studies Company Overview Corporate Offices Client Base ?16 consecutive years of growth & profitability ?#39 of Top 50 Control Companies (Worldwide) ?470 employees ?TSX: MTK Industry Direction Improved visibility into the business so they can: ? Reduce cost through better understanding of where costs are being incurred and making timely decisions. ? Optimize operations while leveraging existing assets. ? Have a single version of the ?truth? ? Deliver reliably to stakeholders on the demand for increased accountability (safety, environmental, regulatory performance etc?). ? Respond quicker to market conditions in order to out perform the competition ? Best in Class approach. Web is becoming the standard user interface.

Apr 1, 2005