Search Documents

By M. Baumann

Operating and maintaining the heavy equipment used in open-pit mining operations is an ongoing challenge for mines. Typical operations employ a combination of shovels, wheel loaders, and haul trucks to excavate and transport the material for further processing. As this is the first point of contact for the material after blasting, it is often a bottleneck of all downstream processes, thus, equipment uptime and efficiency is crucial. Automated systems for bucket tooth monitoring, payload measurement, proximity detection, and rock fragmentation analysis will be examined. The impact of these systems on operation safety, efficiency, and reliability, in real-world scenarios will be investigated. The process of managing all the above fleet of equipment in a mine can be streamlined by connecting the equipment monitoring systems to a central server. Using the central server, the distribution of this information can be automated to ensure that the right people see the data in a timely manner, improving both proactive and reactive responses to threats to safety and productivity.

Feb 23, 2014

By Yongjie Yang

Experimental study on the strength and deformation characteristics of coal under cyclic loading provides guidance for designing coal pillar which is subjected to repeated mining influence during mining. This paper studies the strength, deformation and fatigue process of No.3 coal from Xinhe Colliery under cyclic loading by the MTS815.03 servo-controlled rock mechanics test system. The results indicate that coal is more susceptible to fatigue damage than other hard rocks. Under uniaxial cyclic loading, the fatigue failure ?threshold value? of coal is smaller than 78% of its uniaxial strength, and there is also some fatigue damage when cyclic loading and unloading experiment is carried out below the fatigue failure ?threshold value?. Axial deformation can be divided into three stages: Initial deformation, steady-state deformation and accelerating deformation. Transverse deformation can be divided into two stages: Stable deformation and accelerating deformation. When the transverse deformation begins to increase rapidly and the deformation recovers only slightly upon unloading, it?s a precursor to failure of coal. Under cyclic loading, fatigue failure develops through a process of compaction, strain hardening, and strain softening.

Jan 1, 2006

By J. E. Udd

A core sample for this study was taken from the sulphide ore of the Geco Mine. The subsequent research was based on the assumption that a part of the scattering of strength-grade data could be correlated with variations in the chemical and/or mineralogical compositions of the samples. The results demonstrate clear relationships between strengths in tension and compression and the zinc-iron contents of the rocks.

Jan 1, 1977

By A. M. Hefny, F. P. Siew, P. G. Ranjith

Fracture initiation and propagation, being one of the most intensive subjects in rock mechanics; contribute significantly to the deformation of jointed rock masses. An experimental study on fractured granitic rock was carried out to determine the peak strength of specimen under triaxial loading conditions. The commonly observed failure mode for rock specimens in this study was found to be the shearing of the plane of weakness. The minimum peak strength of fractured rock is observed when the joint orientation is approximately 70° to the horizontal axis. Based on experimental test data, an empirical expression was developed to accommodate the effect of joint orientation and joint trace length in estimating the peak strength of fractured rocks. The predicted values of peak strength using the proposed equation well agree with the experimental results carried out on singly fractured specimens under triaxial loading conditions. The threshold stress values of crack initiation and propagation depend on joint geometrical parameters, their degree of interconnectivity, as well as surrounding stresses on the fracture plane.

Jan 1, 2003

By P. Zhang, K. Liu, L. Ou

"The strength and mechanism of Portland cement prepared from stone coal vanadium slag were studied in this paper. Initially, the slag was used as silicon raw materials to prepare clinker. By blending the prepared clinker with gypsum, waste, and fly ash, a series of different grades cement got well prepared. All of performances of the cement were up to the requirements of China’s national standard. The hydration products and microstructure of cement were identified and analyzed by X-ray diffraction and scanning electron microscopy. With the comparison of cement hydration characteristics at different ages, the strength formation mechanism of cement was clarified. The experimental results suggested that adding the fine materials (mainly waste and fly ash) to replace part of clinker would accelerate cement hydration, as it provided additional surfaces for the nucleation and growth of hydration products. And the hydration products were similar to ordinary Portland cement, mainly containing the amorphous calcium silicate hydrates (C-S-H), acicular ettringite (AFt) and portlandite (CH). With hydration time increasing, the hydration products continuously covered the cement particles, resulting in a thicker surface layer. As a result, it gradually condensed into a dense structure block with small pores and smooth surfaces, which led to higher strength. In conclusion, using the vanadium slag to prepare Portland cement can realize the utilization of solid mineral wastes, which will bring huge ecological and economic benefits.INTRODUCTIONWith the development of China’s mining industry, more and more mineral waste residue is discharged every year. These solid wastes cause varieties of resources and environmental problems on people’s living area. While at the same time, the demands of cement are increasing with the remarkable development of the construction industry. Thus, in recent years, utilization of proper solid waste to prepare cement has become an efficient way to deal with the solid mineral wastes problems (Boncukcuoglu, Kocakeri?M, & Tosunoglu, 2002; Simatupang, Hanafi, Purwasasmita, Imran, & Pane, 2012; Tsakiridis, Papadimitriou, Tsivilis, & Koroneos, 2008; Yun, Yong, Choi, Lee, & Lachemi, 2009)."

Jan 1, 2016

By W Newns

This paper describes laboratory and in situ tests and determines a set of parameters for stiffness and strength properties for a weak sedimentary rock mass, the East Coast Bays Formation of Auckland. The parameters derived are discussed in relation to peak strength and in respect of deformation limits associated with sequential excavate and support (SEM) or conventional tunnelling.

Mar 8, 2011

By Guo Qian, Du Guangyin, Deng Yongfeng, Liu Songyu, Wang Ningping

"Metakaolin (MK) can efficiently enhance the strength and the impermeability of concretes and mortars. However, it has rarely been attempted in admixtures of cement-stabilized soils until presently. As deep mixing method is wildly used in ground improvement, the strength of cemented soils (soilcrete) and the applicability of the MK should be considered. This paper focuses on the macro-strength development of cement-stabilised silty soil mixed with MK. The result shows that the addition of MK can enhance the unconfined compressive strength of the soilcrete, which attributes to a combination of the rates of OPC hydration and the MK-CH reaction. Note that the strength of soilcrete was influenced by the properties of soil, water-to-binder mass ratio (W/B) in admixtures, which needs to be reconsidered since the binder mass composes that of cement and MK totally.INTRODUCTIONCement was used in ground modification techniques, such as the jet grouting, deep mixing method (DMM) which was put into practices in Japan and Nordic countries in the middle of the 1970s, and then spread to China, South East Asia[1]. For last decades, fly ash, slag or silica fume was mixed with cement to form the new cement base stabilizing agent in the view of economy and performance improvement. The mechanical behavior of these soil-binder admixtures (nominated as “soilcrete”), was investigated. But the soilcrete modified with the metakaolin (MK) was still not investigated much and lots of further work needs to be conducted.Some laboratory experiments of the soilcretes modified with MK have been taken[2~4]. Kolovos et al. (2013) indicates that the unconfined compressive strength has a more significant improvement when W/B equals 0.4 than that when W/B equals 1.20 concerning the water-to-binder mass ratio (W/B). Sonebi et al. (2013) investigates the mechanical behaviors of cement grouting containing MK with W/B equals 0.4, and also found the effectiveness of the addition of MK. Zhang et al. (2014) performed the studies on Lianyungang marine clay improvement showed that MK obviously enhanced the quality of cemented soils.In this paper, the strength of soilcrete modified with MK is further investigated, where the unconfined compressive strength at different curing time, the content of MK and cement (w/w) in lab conditions was discussed."

Jan 1, 2015

By M. Razavi

This investigation is part an overall investigation on the effect of sodium silicate on the properties of the mine backfill. The results presented will highlight the effects of binder dosage, sodium silicate concentration, and pulp density on the performance of stabilized sodium silicate-fortified sand pastefill samples. Binders implemented for these experiments consisted of cement, slag, and sodium silicate in various proportions. The binder content varied from 3 to 9 wt% (total dry weight) and sodium silicate concentrations was adjusted at 2 and 4% (total binder weight). Moreover, pulp density was adjusted to values between 80 and 83 wt%. For completion of the aforementioned phase of the study, series of sand pastefill test samples were prepared and cured for 28, 56, or 120 days, in a humidity and temperature controlled room. The specimens were tested for uniaxial compressive strength (UCS). In order to study the effect of sodium silicate on microstructures of stabilized sand pastefill, some MIP tests were conducted on selected samples. The results of this investigation evaluate the use of sodium silicate as a partial replacement of cement in stabilized backfill. The analyses of the results demonstrates that, with an increase in binder content and a decrease in pulp density, the UCS values of sand pastefill samples increase. Further more, the results indicate that increase in addition of sodium silicate does not necessarily result in higher strength minefill.

May 1, 2007

By G. B. Kasik, George Sachs, George Espey

IT has been reported frequently that the hardness and strength vary over the cross section of cold-worked, particularly cold-drawn, material. Brass rod and wire usually has been found to possess a maximum strength and hardness near the surface.1,2 According to Sachs,1 the center fiber has about the same strength as a wire stretched by the same amount in a tensile-test machine, the strength increasing toward the surface (Fig. I). These differences are particularly large for wire given a small reduction on drawing through a die with a wide opening. However, with increasing reduction and hardness, a tendency to form a thin soft surface skin becomes apparent. On the contrary, copper wire has usually been found to possess a soft surface skin" and it has been reported by Harris3 that during the cold-drawing of hot-rolled wire the surface layer becomes increasingly softer than the core, while the layer of maximum strength moves toward the core, it being found near the surface at first. The increase of strength and hardness from the core to the skin is readily explained by the observation that, in addition to the stretching, the layers of a rod or wire are sheared more the closer they are to the surface.1,6-8 However, the presence of a soft surface layer can be attributed only to an annealing effect. The source of such a softening might be the extremely high temperature that originates from the friction between [ ]

Jan 1, 1941

By Pei‑liang Xu, Jun Wang, Xi Zhang, Deng‑pan Qiao, Tian‑yu Yang

The surface backfill, serving as the operational platform for continuing mining in upward slicing and filling stopes, is required to possess sufficient strength and thickness. Currently, there are limited model methods for determining the strength and thickness of the surface fill body. By analyzing the mechanical actions on the surface backfill, it is determined that its stability is mainly influenced by the combined effects of normal and tangential uniform loads under full-load conditions of trackless equipment. Assuming a circular contact surface between the tire of the trackless equipment and the surface backfill, and utilizing solutions from elastic mechanics theories such as the Boussinesq and Cerruti solution, the stress and displacement distribution of the surface fill body were obtained. Based on the maximum vertical stress condition, where the surface backfill body undergoes maximum deformation while still in an elastic state, and considering the stress–strain relationship, a model for the strength and thickness of the surface backfill has been established. According to the research findings, the design for the strength and structural parameters of the surface backfill has been developed to meet the full-load operation of the Atlas ST7 scooptram, with a compressive strength of 1.32 MPa and a thickness of 0.5 m. Numerical simulation analysis results indicate that the stress and displacement of the surface backfill align with theoretical analysis results. Practical results from industrial application in the western section of the Dahongshan Copper Mine demonstrate that the designed strength and thickness of the surface backfill meet the operational requirements for trackless equipment, resulting in significant engineering application effects and economic benefits. The research findings hold significant importance for advancing the theory of backfill mining and have high applicability and promotional value for similar mines.

Mar 24, 2024

By H. Akgun, J. J. K. Daemen

Design of plugs for abandonment of boreholes and shafts may be governed by the bond strength between the plug and host rock. Presented in this paper are the results of push-out tests on two types of expansive cement grout plugs emplaced in rock salt. The average interface shear strengths range from 2 to 12 MPa. Peak shear stresses (assuming an elastic stress distribution along the interface) are up to eight times higher. Dissolution along the interface may be enhanced by clay inclusions in the salt and appears to reduce bond strengths. Application of the results to the design of plugs for larger openings (e.g., shafts, drifts, or boreholes) is discussed.

Jan 1, 1995

By H. Akgun

Design of plugs for abandonment of boreholes and shafts may be governed by the bond strength between the plug and host rock. This paper presents the results of push-out tests on cement grout plugs in salt. Two expandable cement grouts have been tested. The average interface shear strengths ranged from 2 to 12 MPa. Peak shear stresses at failure, assuming an elastic stress distribution along the interface, were up to eight times higher. Standard deviations commonly reached 20%. Dissolution along the interface was observed, and may have been enhanced by clay inclusions in the salt. This dissolution appears to have reduced bond strengths. Application of the results to the design of plugs for larger openings (e.g. shafts, drifts, or boreholes) is discussed.

Jan 1, 1991

By P. K. Sahoo, C. R. Ray, S. S. Rao

This paper deals with various factors affecting the strength of chromite briquettes which plays a vital role in the smelting of charge chrome / ferro chrome production. Appropriate briquetting parameters like molasses and lime binder level, molasses quality, particle size distribution and segment condition etc. are essential to guarantee quality briquettes in the successful use of briquette and chromite ore fines. In developing a technology for briquetting of chromite ores, it is important not only to study the grain size characteristics of the chrome ore fines but also to make an informed choice of the type and quality of the binder and the condition for producing a physically and chemically competent green and cured briquette. This paper also describes the effect of strength of briquettes on various parameters of charge chrome production as the use of quality briquettes in the production of high carbon ferrochrome alloys has a number of operational, metallurgical and economic advantages. It is also a requirement for submerged arc furnace operation that the charge be adequately porous to allow gaseous products of the reduction reaction to escape from the furnace charge burden without hindrance. Otherwise, furnace material would erupt causing electrodes and furnace other equipments damage and risking the safety of the work force. The briquette, because it replaces lumpy charge but has an advantage of smaller size, allows for an uniform and porous charge so that the ascending gaseous products can escape freely. Finally this paper deals with furnace operational results with varying proportion of briquettes having same strength.

Jan 1, 2007

By M. L. Jeremic

Altered and unaltered coal from the Star-Key Mine near Edmonton, Alberta has been tested under compression and under tension. The test results showed that altered coal samples have an appreciably lower strength than unaltered coal. Altered coal samples do not give a linear load-displacement curve, peak strengths are poorly defined and yielding is observed over a range of loads, so the material can be regarded as relatively plastic. However, unaltered coal samples produce a linear loading curve with a high tangential modulus and an easily distinguished peak strength at which there is a sudden brittle failure. These findings lead to important differences in the theoretical design of ribs and pillars in underground mines in the two coal types. The substantial differences in the strength properties and behaviour of the two types of coal are governed by a higher intensity of cracks in the weathered coal. Two causes of the additional cracking can be suggested-subaerial weathering and subterranean weathering of the coal.

Jan 1, 1979

By Syd S. Peng

Is the laboratory sized coal specimen much stronger than underground coal pillars? The answer to this question has a profound implication to many coal operators. It will decide how much of the coal reserve can be recovered. Or, in many cases, it will determine whether it can be mined economically. Recent trends in several eastern states to establish regulations regarding coal pillar design to prevent surface subsidence long after mining heighten the debates. And, in some cases, these trends highlight the existing practices that seriously question the conventional wisdom. Currently, nearly all researchers and practitioners agree that as the size of rock specimens increases, its strength decreases. This concept has been universally adopted as the basic principle for coal pillar design in the United States. Several formulas have been derived to account for this effect. The reduction factor for underground coal pillars ranges from one-half to one-sixth of the strength obtained in the laboratory, depending on the formula selected. Recent case studies indicate that the reduction factor is not justifiable, at east in some cases. The use of a reduction factor is based on the assumption hat smaller rock specimens as tested in he laboratory contain none or fewer fractures or planes of weakness than larger specimens or underground coal pillars. In other words, the larger the rock materials, the more fractures it contains and subsequently weaker in strength. Do all underground coal pillars have more fractures than laboratory sized coal specimens? Not necessarily. All coal contains cleats. Some are con¬spicuous but others are not. In terms of cleat density (number of cleats per unit area), there is no difference between an underground coal pillar and a laboratory sized specimen, provided the specimen size is larger than the cleat spacing, which is mostly 25 to 75 mm (1 to 3 in.).

Jan 1, 1993

By Van Sint JanM., M. Prudencio

ABSTRACT We report the results of a model-testing program to evaluate the strength characteristics of non-persistent joints. We describe the conditions under which new tensile cracks generate and propagate to connect existing joints so that the rock mass becomes fractured into several blocks, leading to a low strength. The strength of some models was equal to that along a single joint through the full sample length. In models with two joint sets, failure took place along a composite plane, partly sliding along a discontinuous joint and shearing through the intervening intact block of rock, or else by rotation and sliding of the blocks. This last failure mode could also lead to very low model strength. ZUSAMMENFASSUNG Dieser Bericht beschreibt die Ergebnisse von Versuchen mit Modellfelsmassen um den Einfluâ von unterbrochenen Rissen in ihrer Widerstandsfähigkeit zu untersuchen. Es werden die Umstände beschrieben unter denen neue Zugrisse entstehen, sich verbreiten, sich mit bestehenden Rissen verbinden und die Felsmasse in mehrere Felsblöcke zerlegen und zu einer kleinen Widerstandsfestigkeit führen. Der Widerstand einiger Versuchskörper entsprach der Festigkeit eines Risses der die ganze Länge des Versuchskörpers überquert.Versuchkörper mit zwei Rißfamilien versagten unter einer zusammegesetzten Ebene, zum Teil mit Verschiebungen nach unterbrochenen Rißebenen die sich durch Schnittversagen intakter Felsblöcke verbinden, und zum Teil durch Drehungen und Verschiebungen einzelner Felsblöcke. Die letzte Versagunsart kann zu einer stark verminderten Widerstansfähigkeit führen. RÉSUMÉ Nous présentons les résultats de quelques essais fait sur des modèles évaluant les caractéristiques de résistance des fractures discontinues. Nous décrivons les conditions sous lesquelles des nouvelles fissures de traction peuvent s’engendrer et se propager pour faire la connection avec des fractures existantes, de façon que le rocher se fracture en plusieurs blocs, menant à une résistance réduite. La résistance de quelques modèles fut égale a celle d’une fracture traversant toute la longueur du modèle. Pour les modèles ayant deux ensembles de fractures, la rupture a eu lieu sur une surface mixte, causée d’une part, par le glissement sur une fracture discontinue et d’autre part, par la rupture à travers le pont de matériel intact; ou bien par rotation et glissement des blocs. Cette dernière façon de rupture peut aussi aboutir à une très faible résistance des modèles.

Jan 1, 2003

By B. Haimson

A new loading apparatus was fabricated and used to conduct true-triaxial compression tests on KTB amphibolite, a crystalline basement rock. Tests in dry jacketed samples reveal that the intermediate principal stress has a significant effect on the onset of dilatancy and on rock strength, contrary to the implicit assumption made by Mohr-type failure criteria. Failure is induced through a shear fracture that dips steeply in the direction of the least principal stress. Experimental results lead to a new generalized strength criterion in terms of all three principal stresses. Unjacketed KTB amphibolite specimens, exposed to confining fluid, are considerably weaker than the jacketed ones, despite the negligible porosity and permeability. Failure is facilitated by several closely spaced subparallel tensile cracks normal to the least stress direction. SEM analysis suggests that microcracks developed upon dilatancy onset are penetrated and extended by the confining fluid, bringing about the unexpected rock failure mechanism at reduced stress levels. Un nouveau dispositif à chargement fut fabriqué et utilisé afin de réaliser un vrai essai de compression tri-axial sur KTB amphibolite, une roche cristalline du sous-sol. Les essais effectués sur échantillons enveloppés et secs révèlent que les contraintes principales intermédiaires affectent considérablement le début de la dilatance et la résistance de la roche, contrairement à la supposition fondée sur le critère de rupture de Mohr. La rupture est produite grâce à une cassure de cisaillement très incliner en direction où la contrainte principale est moindre. Ces résultats expérimentaux indiquent un nouveau critère de rupture général en fonction des trois contraintes principales. Les échantillons de KTB amphibolites sans enveloppe, exposés à un liquide confiné, sont considérablement plus faibles que ceux enveloppés, malgré la porosité et la perméabilité négligeable. La rupture est facilitée par plusieurs fissures de traction adjacentes et sub-parallèles, normales à la plus petite contrainte principale. L’analyse SEM suggère que les micro-fissures développent suivant le début de la dilatance, elles sont pénétrées et agrandies par le liquide confiné, produisant un mécanisme de rupture de roche inattendu, ceci à un niveau de contrainte réduit. Ein neuer Ladungsapparat wurde hergestellt um real - triaxiale Druckfestigkeitsversuche in KTB Amphibolit, einem kristallinen Grundgebirgsgestein, durchzuführen. Messungen in trockenen, bedeckten Proben zeigen that die mittlere Hauptspannung eine bedeutende Wirkung auf das Einsetzen von Dilatanz und auf die Stärke des Gesteins hat, im Gegensatz zu der impliciten Annahme auf Grund von Mohr-ähnlichen Versagungskriterien. Versagen ist induziert durch eine Scherfraktur die sich steil in die Richtung der geringsten Haupspannung nach unten senkt. Messergebnisse führen zu einem neuen, verallgemeinerten Stärke Kriterium dass auf alle drei Hauptspannungen basiert ist. Unbedeckte KTB Amphibolit Proben, die unmittelbar den umgebenden Fluiden ausgesetzt sind, sind wesentlich schwächer als bedeckte, trotz geringfügiger Permeabilität und Porosität. Versagen wird gefördert durch mehrere, nebeneinander liegende, sub-parallele Spannungsbrüche, normal zu der geringsten Spannungsrichtung. SEM Analyse lässt vermuten dass Mikrobrüche, die sich beim Überschreiten der Dilatanzschwelle entwickeln, durch die umgebenden Fluiden fortgepflanzt und weiter verbreitet werden, und unerwartet, auf Grund der reduzierten Spannungswerte, den Versagungsmechanismus des Gesteins einleiten

Jan 1, 2003

By Piotr Malkowski

Studies on the properties of rocks heated to high temperatures are rather rare. Such research is occasionally conducted for example; in areas around nuclear power plants. The national Polish coal gasification (underground coal gasification, or UCG) project has, however, forced the analysis of the geomechanical properties of heated rocks in the vicinity of a designed geo-reactor. Ukrainian experience with UCG show that rocks up to 2 m from the burned coal seam be at a temperature > 600ºC. Such a high temperature will undoubtedly influence their physical properties. This paper presents studies on the strength and deformation properties of carboniferous rocks in the Upper Silesian region, where the UCG process is planned. Three types of rocks were tested: claystones, mudstones and sandstones. Laboratory tests of these rocks evaluated compressive strength, elastic modulus and weight loss. An evaluation of the results of the tests comparing the thermal conductivity of rocks and their specific thermal capacity was then carried out. All of the rocks studied were heated to 300, 600 and 1000ºC, and also evaluated at room temperature. This procedure shed new light upon the behavior of heated rocks in relation to their distance from the designed geo-reactor. The test results presented were developed within Research Task No. 3 ?Developing a technology of coal gasification for efficient production of fuels and electric power?, financed by The National Centre for Research and Development under strategic research and development programme ?Advanced Technologies for Energy Generation.?

Aug 1, 2013

By Pan, Jian, Siwei Li, Deqing Zhu

"It is great significance to realize the efficiently and comprehensively utilization of iron, manganese and aluminum from refractory high-aluminum and high-manganese iron ores. Aimed at the two types of low grade refractory iron ores, mineralogical characteristics were studied. The direct reduction behaviors and evolution of mineral compositions of single iron ores and their blended ones were analyzed, and the corresponding reduction mechanisms were demonstrated. The results showed that only a part of iron oxides in high-aluminum ore are transformed to metallic iron after reduction, while the other react with aluminum and silica to form fayalite and hercynite which are difficult to be reduced. For the high manganese iron ore, most iron oxides can be reduced to metallic iron and manganese oxides can combined with aluminum-silica minerals to form galaxite and tephroite, promoting the reduction of iron oxides. Co-reduction results demonstrate that reduction of high- aluminum ore can be promoted by adding with high-manganese ore. Metallization and metallic iron grains increase dramatically by elevate high-manganese blending ratio. At the ratio of 60% high- manganese iron ore in the pellet feed, iron-slag separate well with a slag assaying 28.51%~36.35% Al2O3 and the recovery of iron and manganese can be reached 93%, respectively. The high-aluminum rich manganese residue was recycled with H2SO4. INTRODUCTION The growth of the Chinese iron and steel industry has been pushed forward by its rapid economic development in recent years, and 1126 million tons of iron ore have been consumed in 2014, where 933 million tons were imported according to the data from World Steel Association [1]. However, iron resources are limited, and especially the reserves of high-grade iron ores are declining, so it is of significant importance to optimize the mining rate of iron resources [2] and to utilize low- grade refractory iron resources, such as high-aluminum iron ore."

Jan 1, 2018

Strengthening a mine with the Power of their Employees: ?Imagine if the global economy collapses, your head office calls, and tells you to shut down for 3 months... now what do you do? ? HVC Business Improvement Initiative Why did we need help ? External Events ? How we responded ? How we worked with Westwind ? Alignment ? Priorities ? Coaching ? Focus Groups ? Innovation ? What worked / Opportunities ? Questions

Nov 1, 2011