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By Mills KW

Coal mine pillar design formulae available to mine planners are typically based on relationships determined for specific site conditions. Application of these methods is difficult when other factors, relating to mining or geological conditions, not specifically addressed in these relationships are encountered. A review of pillar design methods, coal strength properties and relevant field monitoring of pillar behaviour has shown pillar strength and deformational characteristics are extremely sensitive to in situ behaviour of the rock and other material components that make up the coal pillar system. A method has been developed that has been found to provide excellent correlation between existing field data using the strength and deformational characteristics of materials determined in selected laboratory tests. This method is based on definition of the loading conditions, accurate modelling of the strength, confining conditions and deformation occuring in the roof, floor and coal seam and definition of the in situ strength of coal based on underground monitoring of appropriately sized coal pillar. The design method is considered to provide an accurate and rigorous pillar design method that will give mine planners a more rational mine design capability which is based on the mine geometry and geological setting of the operation. It is envisaged that availability of such a method will allow significant optimisation of pillar layouts and more closely define the geological and mining issues that relate to pillar design optimisation.

Jan 1, 1992

Environmental leaching methods such as the toxicity characteristic leaching procedure (TCLP) test or the ASLP test are used to assess wastes including mining and mineral processing by-products. These tests were initially designed as regulatory tests simulating conditions in a co-disposal municipal landfill waste facility and do not allow leaching performance to be predicted in site specific scenarios. Further, the assumptions underlying these tests tend to define worst-case scenario leaching conditions for by-products from the mineral industry disposed of outside a co-disposal scenario.   Recently some characterisation leaching test methods have been issued as ISO/TS standards (ISO/TS 21268-3:2007 and ISO/TS 21268-4:2007) that aim to define the leaching performance of soil type wastes and to predict the leaching performance of these wastes over long time frames. In this preliminary work these standards are trialled for by-products from the mineral industry and the quality of information that can be obtained from them compared to TCLP/ASLP tests.   Where clear comparisons were possible, the TCLP/ASLP tests were typically found to extract a similar, or often greater, amount of component than (i) tests conducted at the same pH but without the acetate buffer or (ii) for test conditions aimed at simulating long-term leaching in an eluate defined by the waste type. While further work is required, the preliminary results indicated that the tests may provide reliable long-term estimates of leaching performance of wastes in soil types of variable pH and provide a suitable basis for long-term planning for optimal waste handling, treatment or even re-use.

Jun 1, 2010

By M Hernan

Bendigo Mining Limited has established a modern underground gold mine and processing plant at Bendigo in central Victoria. The Bendigo goldfield produced around 22 000 000 oz of gold between 1851 and 1954. Approximately 4 000 000 oz were sourced from surface alluvial workings with the remaining 18 000 000 oz won from underground quartz reefs. The modern mine is accessed via the Swan Decline, which commences at the Kangaroo Flat site on the southern outskirts of Bendigo and progresses in a north easterly direction between the Deborah and Sheepshead anticlines, reaching a depth of almost 1000 m below the City of Bendigo. Development of this decline commenced in 1998. Since that time 20 km of underground development has been completed. Exploration drilling, on-reef development and bulk sampling carried out between 1999 and 2005 resulted in the estimation of a Probable Ore Reserve of 700 000 tonnes at 9.0 g/t gold for 207 000 oz of gold. These Ore Reserves were contained within four reefs located on the Deborah and Sheepshead anticlines. Reef mining commenced in late 2005 from the Shywolup and Greater Garrard reefs. Material mined was stockpiled on the surface in preparation for commissioning of the process plant which commenced in mid 2006. Mining and processing were carried out between August 2006 and May 2007 during which time 176 000 tonnes were processed at an average grade of 5.4 g/t gold to produce 26 735 oz of gold. Plant feed was sourced from four reefs. This paper discusses some of the issues which were encountered with the definition and mining of these geologically variable and nuggetty reefs. This paper covers exploration techniques, grade estimation, mine geological control, mining methods, geotechnical issues and reconciliations. It will also discuss some of the lessons learnt and how these will be applied to future Mineral Resource and Ore Reserve estimation, as well as underground operations.

Jan 1, 2008

The brown coal deposits of the Latrobe Valley are ideal for open cut mining and this method has been used since the start of coal winning in 1894. Operations at the main Yall9urn open cut commenced in 1922, but after a few years the main excavators were replaced by German continuous excavators and subsequent developments of Yallourn and the newer Morwell open cut have been based on this type of plant. The reasons for preferring continuous to intermittent excavators in the Latrobe Valley are indicated in this paper.Under the pressure of post-war conditions, and from their long experience and ability, German engineers have recently made substantial improvements in their continuous excavators and these developments have been enhanced by some American innovations. These changes have extended the economic limits of open cut mining and also serve to emphasize the close inter-relation between the nature of coal and overburden deposits, excavator design and methods of operation.As an aid to descriRing recent excavator developments, this interdependence is demonstrated by means of diagrams which show typical methods of operations, together with examples of actual machines using these methods. The types of excavator dealt with are mainly those in use at, or destined for Yallourn or Morwell open cuts, together with additional types used in U.S.A. and Western Europe. For completeness, and also because they will continue in service at Yallourn and Morwell for some years, rail-mounted dredgers have been included in this paper even though in Europe they are now regarded as obsolescent.Explanations are given of how the intrinsic qualities of Latrobe Valley brown coal and overburden have sometimes prevented overseas plants from operating with the full efficiencies and/or in the methods visualized by the manufacturer, and references are made to the modifications and investigations being undertaken to overcome these problems.A compresensive bibliography is given. Dates shown on illustrations are not commissioning dates of the plant concerned, but the year when photographed.

Jan 1, 1960

The OK orebody comprises a steep dipping narrow quartz reef averaging 0.4 m in width hosted in basalt and gabbro with porphyry bars cross-cutting through it. The following paper tracks the mining of this orebody, challenges encountered, measures undertaken to address these challenges and changes in mining conditions and methods as the mine matured in both depth and age. The initial mining method was narrow vein hand held shrink stoping accessed by shaft, that over the period of the mines life was superseded by gallery stoping, shrink stoping and ultimately mechanised narrow vein long hole sublevel open stoping. The reasoning behind the change in mining methods is detailed, including safety and cost benefits. The transition presented many challenges that were overcome, resulting in the successful development of a narrow vein long hole stoping method. The lessons learnt during the transition period and the practices and principles developed for successful mining of narrow vein orebodies using long-hole open stoping methods are summarised in this paper. The final section of the paper takes a retrospective view of how the knowledge gained through the mining of the OK orebody would be applied to a new mine containing an orebody of this type, with consideration given to the initial excavation design, equipment selection, mining sequence, geotechnical investigations and mining method used.

Jan 1, 1998

Probabilistic seismic hazard analyses (PSHA) have now gained wide acceptance in the development of design criteria for major projects. When used with regional criteria the procedures have also allowed the preparation of more rational seismic zoning maps. Seismic zoning maps using various levels of results from PSHA studies around the Pacific Rim now include Canada, Indonesia, New Zealand and the United States. Some Pacific Rim countries such as Chile where the seismic exposure is dominated by subduction events have no subdivision into separate zones.Approaches to risk based zoning are being considered in several Pacific Rim countries including Australia. Australian studies must face problems similar to parts of the Eastern United States where seismic activity is low with irregular and infrequent occurrences of moderately large earthquakes. The perception of the seismic exposure by both regulatory agencies and the public at large is different when considering areas of low seismicity. There is therefore a need to make different interpretations of the results of PSHA studies in these areas of low seismicity. The aim of this paper is to explore some of these differences by comparing the results from two site specific studies from areas with widely differing seismic activity rates.

Jan 1, 1990

By Richmond A

Like many industries the coal mining industry has, since the beginning of this century, undergone many changes. Technological advances and the increasing demand for fossil fuels have introduced new mining methods and techniques which allow the extraction of thicker and deeper coal seams at higher rates of production. Most new methods of mining (or for that matter any other processes) introduce problems which the engineers of the industry are expected to face and resolve. Unfortunately, spontaneous combustion has plagued the coal mining industry since the first attempts to mine coal, and is no doubt partly responsible for the reputation that coal mining is a hazardous industry. The financial loss and toll of human lives due to the occurrence of spontaneous combustion of coal in coal mines is enormous, if not incalculable. Its occurrence today is less likely to claim lives, due to both improved methods of working and in the detection of spontaneous combustion sites.

Jan 1, 1983

By G F. Johansen

The erratic and localised occurrence of economic gold grades is a common feature of high-nugget effect gold veins. The nugget effect is a consequence of small-scale geologically controlled enrichment, and the inclusion or exclusion of sparse gold particles because of the sampling process. Such deposits do not always contain visible or coarse gold, and can be characterised by fine gold particles. Economic grade accumulations are generally contained within discrete oreshoots, which are surrounded by barren to low-grade material. Problems are often encountered where small sample types (eg drill core or channel samples) often vastly understate in situ grade, due to their general inability to intersect rare gold particles. As a result, the definition of grade and its distribution is often challenging, and leads to substantial resource uncertainty. Proxies, or indicators for grade, can help the geologist gain a better understanding of grade distribution and grade potential. These are based upon geological (eg mineralogical, textural, etc) and/or geochemical (eg specific elemental ratios, fluid inclusion compositions, elemental correlations, etc) criteria. The paper discusses the use and application of such proxies through three case studies.

Jan 1, 2004

By G B. Smith, D Hillier, T Gibbons, D B. Donato, M D. Adams, S Davies, R S. Schulz

Responsible management of cyanide solutions and tailings on gold processing plants worldwide is an important aspect to these operations and is regulated via guidelines provided by the International Cyanide Management Code, an industry initiative designed to minimise cyanide risk to operators and the environment. Here we demonstrate the unprecedented causal relationships surrounding the saline (>14 000 mg/L total dissolved solids - TDS) and hypersaline (>50 000 mg/L TDS) cyanide solutions in gold plant tailings in the Central Goldfields of Western Australia, resulting in zero wildlife mortalities on three sites over the study period of almost one year. Wildlife interaction and ingestion is significantly lower than that experienced at other gold mine sites, with more rapid degradation of weak-acid dissociable (WAD) cyanide within the tailings storage facility (TSF). A rigorous chemical sampling using a novel æminimal accessÆ robotic sampler device and wildlife observation exercise was carried out at two hypersaline mine sites: Barrick Kanowna Belle (BKB) and Gold Fields St Ives (GSI) and one saline site, Barrick Granny Smith (BGS). The data was compared with available reported chemical sampling and wildlife observation data from a previously operational fresh water site (<2000 mg/L TDS) that had experienced wildlife mortalities, Case Study D (CSD). The comprehensive body of work, along with cyanide degradation test work carried out in the laboratory, was analysed via hypothesis development and testing, causation analysis and dynamic chemical modelling. The non-mortality effect on these sites appears to hold over a further four years of routine wildlife and cyanide monitoring by site personnel. This study has helped these three mine sites achieve and maintain full Compliance Cyanide Code status over a significant period while removing the need for operating the detoxification plants they would otherwise have required.CITATION:Adams, M D, Donato, D B, Schulz, R S, Smith, G B, Gibbons, T, Davies, S and Hillier, D, 2013. Hypersaline-induced reduction in cyanide ecotoxicity at gold operations, thereby obviating detoxification plants, in Proceedings World Gold 2013, pp 489-502 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Sep 26, 2013

Gold has been known and mined in Australia for over 150 years. It occurs and is mined in all States and the Northern Territory. In the past 30 years approximately 8300 t of gold has been mined and gold exports have contributed over $106 billion to the Australian economy. In the first three quarters of the Australian financial year 2006 - 07 (ending 30 June 2007) gold exports were valued at $7.3 billion, which was 13 per cent of the value of all minerals exported and five per cent of AustraliaÆs total goods and services exports over the period. Clearly gold has been and remains a very important component of the Australian economy.

Jan 1, 2007

By J Nixon

I have to say that my story is not too much different to many others who grew up and worked in the great mining fields like Broken Hill, Mt Isa, Rosebery, Kalgoorlie or Kambalda and any one of them could have stood up here and spun you a good yarn.What does my paper offer you in this volume? By sharing my experiences I want to encourage you to consider your own experience with leadership, taking on change, learning from and contributing to the development of others.I have been very fortunate to be part of many new innovations into underground mining over the past 40 or so years; most of it with Conzinc Rio Tinto Australia (CRA)/Rio Tinto operations.•From hand-held drills and a homemade single boom Jumbo mounted on an old Airtrak, to the sophisticated twin boom jumbos with high speed drifters all controlled by an on-board computer;•from a Scraper winch and a Wagner 2D loader to fully automated electric LHDs that navigate to the tipple, empty the bucket and return to where they come from;•from hand-held cut-and-fill and timber stoping in Broken Hill to the bulk mining methods of a block cave where at Northparkes we mined more ore in a month than we mined in the total five years of operations at Currawang;•from hand-held scaling and bolting with no skin protection to installing ground support with Jumbos and sophisticated Cable Bolters and the introduction of in cycle shotcrete;•from hand-held ladder rising and shaft sinking to Box Hole rigs, Raise Bore Machines and Blind Hole shaft sinking; and•from Gelignite based AN60 stick explosives, ANFO, fuse firing and half second detonators to Powergel, Emulsions and electronic computer programmed detonators that can somehow be initiated by ‘Blast Ped’ travelling through the rock.

Mar 21, 2011

By Y Cai, B Hebblewhite

In this paper, the Australian thick coal seam underground mining potential is highlighted and the characteristics are investigated by analysing a thick seam database. It is clear that thick coal seam resources should be mined with a high recovery, productive, efficient as well as a safe and reliable mining method. Longwall Top-Coal Caving (LTCC) is the most recent thick coal seam mining method which has been developed and extensively used in China for the last ten years. The successful applications indicate that this method has a very high recovery and productivity rate and less development cost in comparison with any other thick coal seam mining method. One of the aims of the current study is to seek potential for the application of LTCC as a thick seam mining method in Australia. In this paper, preliminary results of investigation on Australian thickseam potential are given and results of data analysis for potential LTCC seams in Australia are described. The outcome of this study shows a great promise for the application of LTCC in Australian coal industry.

Jan 1, 2002

By P J. Marsh, P J. Bartsch, N J. Semler

Iron Road Limited is currently studying the feasibility of producing 20 Mt/a of high-grade (67 per cent Fe) magnetite concentrate from a 2.6 Bt resource (JORC) located at Warramboo on the central Eyre Peninsula in South Australia. Bulk concentrate has been tested at a relatively coarse grind size of -106 ¦m. The preliminary flow sheet has been confirmed based on initial mine plans and comprehensive metallurgical testing across the range of mineralisation. Extensive Davis tube testing to predict magnetite recoveries has been conducted over the resource, however this was completed at settings different to the optimised settings developed in the metallurgical test work program.This paper outlines the development of an ore treatment simulation in SysCAD which utilises the mine production plan, the Davis tube test data from the resource, data from metallurgical test work and process design criteria to predict magnetite concentrate deliveries. Mineralogical data, including QEMScan results and metallurgical assessments, were a fundamental basis of the process models which enable predictions of concentrate yield and quality. Power and water requirements are also calculated within the model. SysCAD dynamic simulation has been used to assist with the design of the process plant and downstream infrastructure. The simulation has been set-up to allow iterative integration and optimisation of the mine plan when it becomes available.CITATION:Semler, N J, Marsh, P J and Bartsch, P J, 2013. Iron RoadÆs prediction of magnetite concentrate production from the Central Eyre Iron Project, in Proceedings Iron Ore 2013 , pp 539-546 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Aug 12, 2013

By P Kirsch, P Jagals, D Viswanathan, J Shandro, R LaBouchardiere

The planning, design and operation of mines must include the development of positive environmental, community and land-use benefits if it is to achieve good corporate social responsibility and minimise detrimental impacts throughout the life of the mine. Life-of-mine (LOM) planning should, therefore, consider conducting mining activities in the best socially, environmentally and economically acceptable manner, from the commencement of exploration to post-closure of the mine. Current knowledge of LOM activities in relation to public health (life-of-community, or LOC) impacts neither fully captures the full suite of human health and well-being impacts, nor comprehensively informs society on these issues. This knowledge gap is becoming more apparent as public antipathy is increasing towards mining activities within Australia, Canada and globally. The purpose of this paper is to present preliminary and informative results of a literature review to gain insight into the extent of available public health and well-being knowledge associated with mining development. LOM development must also benefit the LOC, in that it must aim to minimise detrimental impacts, and maximise beneficial (including health) impacts on all associated communities. Health planning and programing for mitigation of potential adverse health impacts of mining should extend beyond the scope of work-related injury and illness (resulting from chronic exposure to harmful substances, infectious and lifestyle illnesses), to the health and well-being of workersÆ families and extended associated communities. By mapping the available but rather scarce literature on LOC areas to recognised LOM stages, this review found shortcomings and imbalances regarding research reporting on mining and its health-related impacts in the worker-to-community continuum.CITATION:Kirsch, P, Viswanathan, D, LaBouchardiere, R, Shandro, J and Jagals, P, 2012. Health impacts extend from the life of a mine to the life of a community - Knowledge gaps, in Proceedings Life-of-Mine 2012 , pp 161-168 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jul 10, 2012

By H Guthrie, J Hodder, J Bain, S Durkin

Australian mines have traditionally relied on diesel powered vehicles to fulfil their light vehicle needs. There are many reasons for the resources industry to review its use of diesel-powered vehicles. The international industry has developed projects to explore the use of Battery Electric Vehicles (BEV) as a more sustainable alternative to traditional diesel-powered vehicles. While the technology for cost-effectively applying modern high-performance lithium-based batteries to the mining environment has existed for over a decade it is yet to be widespread throughout the industry. Through the collaboration of Safescape, 3ME Technology and Kirkland Lake Gold, with funding from Mining Equipment technology services (METS) Ignited, the project has focussed on advancing the Australian METS sector’s capability in the rapidly approaching implementation of BEV technology. This paper reports on the collaborative approach to develop a prototype vehicle; explains the selection criteria for the various components of the vehicle; and details the risk-based approach to developing a scalable product to replace existing underground light vehicle fleets. The prototype vehicle was tested underground at Kirkland Lake Gold’s Fosterville operations in Victoria beginning in October 2019. Reporting from these trials focusses on the key factors affecting underground operations. These include driveability, safety, charging and cycle times. Gathering data around energy consumption through normal daily duties enabled a model of energy consumption and charging requirements to be developed such that various applications of the electric vehicle can be considered against existing diesel-powered vehicles. This has provided insight into the impact on daily operations, and the way forward for large scale implementation.

Mar 15, 2021

By N Dube, K L. Sandvik, C Mutevhe

Trojan Nickel Mine is the largest producer of Ni, Cu and Co in Zimbabwe. The mine has operated a nickel flotation concentrator and base metal refinery continuously since 1969, creating 28 million tonnes of sulfide bearing tailings, five million tonnes of permanent waste rock and about seven million tonnes of smelter slag. Exposure of the sulfide bearing minerals renders them susceptible to oxidation in the presence of water and oxygen, resulting in acidic solutions with elevated concentrations of total dissolved solids, sulfate, metals and residual flotation chemicals in various waters draining from the mine site. These pollutants pose a direct threat to the environment and human health, and understanding their deportment and behaviour in the various waste streams is essential in the mineÆs environmental objectives to prevent or minimise adverse impacts arising from its operations. A geochemical assessment of the pollutants was carried out to compute a mass balance between the major sources of pollution and the distribution and fate of pollutants in waste streams from the mine site. Waste rock, tailings, surface water, ground water and sediments were sampled, tested and analysed. Mineral composition and water chemistry data show that geochemical reactions are responsible for the release of pollutants from waste rock, tailings and plant spills. Drainage from the mine area is near neutral due to buffering by magnesium carbonates in the fine fraction of the tailings. The natural wetlands that exist downstream of the waste rock and tailings dams are effective in reducing metal loadings to water courses. However, solutes and heavy metals are occasionally released to surface and ground water, when their concentrations peak during the dry season. The results demonstrate the necessity to understand the natural chemical processes that characterise the distribution of pollutants in nature and how such knowledge can be used to develop cost effective methods to remediate pollution in the natural environment.

Jan 1, 2006

By G Lumley

PlannersÆ optimism (or maybe commercial necessity) means that most mine plans use equipment rates that are rarely achieved (Lumley and Beckman, 2009). This lack of understanding of what equipment actually moves is causing erroneous equipment forecasts, leading to incorrect mine development plans and economic evaluations. Compounding this problem is a downward trend in actual equipment performance in some areas. Consequently, the presentation of realistic mine plans that are actually achieved in practice is not a common occurrence. However, rational, fact-based mine planning is available to those who want it. Hundreds of millions of cycles of data from open cut mining equipment has been collected from mines around the world since 1992. This unique and highly valuable databank is growing at an exponential rate and is being used by a number of our big miners to support rational and fact-based decision-making. However, neither the use nor the appreciation of the value of this data is universal. There is a challenge to everyone in the mining industry - how do you access value from it? The databank was drilled into and the results analysed for, the Australasian Mining and Metallurgical Operating Practices (AMMOP) publication (Lumley, in press). For this paper the analysis has been extended to include interpretation of trends for draglines, shovels, excavators and trucks. It investigates trends between coal and non-coal mines and across geographic areas. It is known that mining equipment performance in most sections of the industry is falling. This paper attempts to quantify the fall and provide explanations. The trends are analysed to extract the reasons behind the changes and most importantly, what can be done about it.CITATION:Lumley, G, 2012. Understanding trends in performance of open cut mining equipment, in Proceedings Project Evaluation 2012 , pp 203-224 (The Australasian Institute of Mining and Metallurgy: Melbourne).

May 24, 2012

By S Hall

Mining schools around the world, many unfortunately now closed, were often established to teach the techniques of narrow vein mining and associated processing to students studying part-time while working in the industry. This arrangement ensured graduates (or æassociatesÆ) had a mix of skills and knowledge invaluable to the industry.It is argued that there is still a need to educate students in these narrow vein techniques and that there will be a growing demand for such graduates with a high level appreciation of this type of mining. There is also a need for innovation in narrow vein mining and processing to develop specific technologies and allow the use of techniques applied in æbulk miningÆ to achieve improvements in productivity, safety and economic performance.This paper aims to review the situation with regard to education and innovation in narrow vein mining.CITATION:Hall, S, 2012. Narrow vein education - back to the future?, in Proceedings Narrow Vein Mining 2012 , pp 23-26 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Mar 26, 2012

By J Shandro

This paper stems from recent multidisciplinary research between mining engineering and health researchers at the University of British Columbia and the University of Victoria, Canada. It considers the implications of a future state of sustainable mining development that places more emphasis on consideration of mine community health and sustainability within the definition of mine planning best practice. It reviews recently completed research studies on mining and other resource communities in British Columbia, Canada and a process undertaken by the research team to share research findings. It then examines the outcomes of this knowledge sharing process placing emphasis on the development of a more collaborative and enhanced mine planning process that integrates community- level indicators of health and sustainability to more effectively address mine impact-benefits. The paper concludes by discussing current initiatives that aim to benefit the mining industry, communities, and governments as they plan future mineral development projects.

Nov 22, 2011

By M Gill, A Mathias

The mining industry has always been cost-focussed but in recent times mining companies have moved towards obtaining a competitive advantage through the implementation and sustainability of best practice in the areas of improved safety, operating costs, quality and productivity. This is the concept of Value In Use û that mining companies see value generated all the way to the bottom line through improved change, and those changes become an established mine practice. Many mining companies do not have the resources or the knowledge to sustainably achieve such an outcome. This has led to companies looking to their suppliers to deliver measured value to their business through partnership arrangements. Suppliers have been able to leverage their knowledge of products, product applications and services to offer alternative supply agreements that bring greater returns to their businesses while improving supplier/client relationships. Orica has developed such a partnership with Coal & Allied in the form of a Continuous Improvement Program. Coal & Allied is based in the Hunter Valley region of NSW and is the largest coal producer in that region. Both parties are contractually bound to jointly deliver Value In Use projects to Coal & AlliedÆs Hunter Valley Operations and Bengalla mine sites. It is the request of the Orica and Coal & Allied Steering Committees that this paper does not include the details of actual projects or the costs or key performance indicators associated with the program. This is to maintain the competitive advantage to both Orica and Coal & Allied through the implementation of such a program. It is in the writersÆ opinion that this paper does not lose any significance through this restriction as the most important component of the Continuous Improvement Program is not the projects themselves but the methodology behind them. With this in mind the paper will discuss the development of Value In Use offerings, the key aspects of the Coal & Allied and Orica joint program, what is a Value In Use project, how to measure its value, finally why and even more importantly what makes this program is a success.

Jan 1, 2004