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By Jim Wickens, Andy Cole, John Pekrul

"The roaster facility at Barrick Goldstrike Mine treats double-refractory sulfidic/carbonaceous gold ore. Prior to oxidation in the roasters, the ore is ground in two parallel dry grinding circuits utilizing 19’ Ø x 75’ double rotator mills. The design plant throughput was 12,000 dstpd. However, process improvements have significantly increased throughput rates by 25-50%. The current daily throughput record is 20,078 dstpd. Grinding circuit improvements contributing to this success include feed size reduction, ball size optimization, automatic ball charging optimization, and operating strategy changes. In addition to the changes already made, this paper discusses future optimization initiatives including on-stream particle size analysis and “real-time” ore hardness determination techniques.INTRODUCTIONBarrick Goldstrike Mines is located 29 miles Northeast of Carlin, Nevada, USA. Through 2001, the property has produced over 23 million ounces of gold making it one of the premier gold operations in the world.Prior to Barrick’s ownership, the property began producing gold from a small heap leach operation in 1975. The small-scale heap leach production continued through 1986, and in January 1987, Barrick acquired the property. Increased exploration activity by Barrick significantly increased gold reserves. In August 1988, a 4,500 dstpd mill facility was commissioned to treat high grade oxide ore. Also, heap leach operations had significantly expanded. In 1990, the mill was expanded to 6,000 dstpd, and the first autoclave was commissioned to treat refractory sulfide ore. By the end of 1996, the mill and pressure oxidation facility had expanded to 16,000 dstpd and heap leaching had ceased as oxide reserves were exhausted. In 2000, a roaster facility was commissioned to treat double-refractory sulfidic/carbonaceous ore."

Jan 1, 2003

By Lori Kormos, Jhonny Carrión De la Cruz, Dominic Fragomeni, Elizabeth Whiteman, Jorge Oliveira

"Process diagnosis, flowsheet design and optimisation are most effectively and efficiently achieved through the use of metallurgical testwork combined with more modern quantitative mineralogical techniques. Integration of the mineralogical data in testwork programs provides a resolution that cannot be obtained from assays alone and can direct the flow of work to result in optimized conditions more quickly than would otherwise be possible. At Xstrata Process Support (XPS), QEMSCAN (Quantitative Evaluation of Materials by Scanning Electron Microscope) and EPMA (Electron Probe Micro Analyser) information can be employed to diagnose specific issues in a plant or lab scale test and are routinely combined with other metallurgical data sets to benchmark performance, design and optimise flowsheets. Representative sampling protocols for ore bodies or test products, the use of geometallurgical unit classification and high confidence metallurgical test programs are key components of the strategy. Two case studies from Xstrata Zinc’s Antamina Mine and Concentrator in Perú, and Xstrata Nickel’s Nickel Rim South Mine in Sudbury are described to show how the use of quantitative mineralogy were used to diagnose a plant issue and how the data can be integrated into metallurgical programs to assist mineral processing engineers to design and optimise flowsheets.INTRODUCTIONOver the past decade, there has been a shift away from metallurgical testing that employs only chemical assays to quantify performance; the use of empirical observation in order to optimise a flowsheet; and the extraction of bulk samples for testing or piloting. The integration of geological information into the planning and execution of testwork programs including the use of quantitative mineralogy has improved the overall quality and predictability of metallurgical programs. At the same time, improvements to metallurgical testwork protocols such as rigorous statistical assessment of results, the use of factorially designed experimental strategies (DOE), and replicate flotation with appropriate quality controls, has improved the confidence level in these results.Process diagnosis, which utilizes quantitative mineralogy, can clearly define the root cause of the metallurgical issue. Whether used on its own to diagnose an issue or in combination with other metallurgical testwork, the use of mineralogical data has become the standard in the mining industry."

Jan 1, 2010

By D. Wolfe, R. Cleminson

"The Aurora North mine has been operating for more than ten years, and is the source of over half of Syncrude’s bitumen production. The hydrotransport systems at Aurora experience high rates of wear, and mission lengths on current slurry pumps are nominally 1,500-2,000 hours. Recent work has enabled a better understanding of the significant adverse effect of large particle impingement damage to impeller vane leading edges - which is the known life determining issue for Aurora hydrotransport pumps. A new pump design has been developed and installed at Aurora, incorporating significantly increased impeller diameter and pumping vane lengths. The new pumps are expected to triple Aurora’s previous mission length for hydrotransport pumps. Part II of this paper will share actual hydraulic and wear performance observed in the first several months of operation, and draw comparisons relative to what was expected for these pumps in design / development.INTRODUCTION Slurry Pumps are Critical Equipment at Syncrude Slurry pumps are a key component in Syncrude’s operations. In a typical Aurora application, each 5000 HP pump stage helps move over 8,000 dry tonnes per hour of oil sand, plus an equal volume of process water that has been added to create the slurry. The average impeller life in oil sand hydrotransport service at Aurora has been nominally 1,500 to 2,000 hours, or 12 to 16 million tonnes of oil sand pumped. Generally, the slurry pump application at Aurora has proven very difficult to improve due to the unique combination of high sand abrasivity, 125 mm (5”) large particle top size (lumps), and high flow rate relative to basic pump size; a factor that results in unduly high impeller vane leading edge speeds for the service conditions."

Jan 1, 2014

By Edward S. Bell, Frank Angebrandt

"Nuclear reactors must have very large heat outputs to compete with conventional sources and the only feasible applications are in the production of electric power or large quantities of process steam. This paper considers alternative fuels for electric power generation in Canada. In a publicly owned utility, nuclear stations are economic for base-load generation for unit sizes of 500 mega• watts or larger where competitive fossil fuel costs are higher than about 30 cents per million Btu. In British Columbia, Alberta and Saskatchewan, fossil fuels will continue to be in adequate supply at costs lower than 30 cents per million Btu and thus, except for the special case of Vancouver Island, power generation in Western Canada will continue to be the hydraulic and conventional thermal type. In Eastern Canada, fossil fuel prices are likely to be higher than 30 cents per million Btu and most utilities will be able to install units of 500 mw or larger, so that nuclear power plants will provide much of the base-load generation required. Base-load generation comprises about two-thirds of the energy generated by power utilities. By 1990, the total annual electrical energy load will be over 600 billion kwh, with two-thirds of this load in Eastern Canada. Allowing for additional hydraulic resources which may be developed in Quebec, British Columbia and Manitoba, hydraulic generation is forecast to provide a little more than a third of this electrical energy, nuclear generation a third and fossil-fuelled generation about a quarter."

Jan 1, 1969

By K. Szafran, R. E. L. Seal, M. Tansey

Conversion of hydraulic equipment to fire resistant fluids has been hampered by less than satisfactory component performance and in some cases, catastrophic equipment failure. Concern over identifying possible causes to these problems led to a joint research project between the Potash Corporation of Saskatchewan Mining Limited and the University of Saskatchewan. This paper summarizes some of the results and conclusions derived from this joint project. In this study, the research was limited to evaluating the effects of potash contamination on the performance of hydraulic equipment. Two separate types of tests were conducted in order to provide a basis upon which trends could be established. This study concluded that the presence of potash dust in the hydraulic fluid can induce severe wear over relatively short periods of time. It was also deduced that a contaminant free fluid combined with proper fluid maintenance could extend the performance of hydraulic components using fire resistant fluids even under very severe operating conditions, such as elevated pressures and temperatures. Recommendations as to how to achieve this goal and the practicality of doing so are presented.

Jan 1, 1988

By A. G. Doll

"Many power-based grinding models exist, and most operators are familiar with Fred Bond's ""third theory"". Bond's model is most commonly used to describe primary and secondary grinding to product sizes above, for example, 100 µm. Operators sometimes use Bond's equation to describe grinding in situations where it is not appropriate, such as fine grinding below 50 µm. Using an alternative model would be a better choice in this situation.Bond's equation is one in a large family of models. Related equations better suited to fine grinding include the “signature plot”, Von Rittinger's model and Charles' equation. These models have a similar form to Bond's and can be fit to industrial regrind mills and laboratory tests using the simple regression tools in the charts of computer spreadsheets. Operators will find that fine grinding calculations are both easier and more accurate when using the alternative equations to fit their regrind milling surveys or when performing laboratory regrind mill scale-up for plant design.None of these models are new: Charles' equation was published in 1957 and Von Rittinger's model was proposed in 1867. A quick refresh how to apply these equations can turn these oddities from the undergraduate curriculum into useful tools for plant optimization. They can be fit to any type of mill including stirred and tumbling ball mills.IntroductionBuilding a case for fine grind modelling requires reviewing some theory before building a framework for doing fine grinding calculations. The actual calculation procedure recommended is easy and can be applied by plant metallurgists. Don’t be frightened by the theory; the end result is reasonably simple.The observation that mineral breakage is related to the absorption of energy is usually attributed to Von Rittinger (1867). Lynch and Rowland (2005) describe that the ability to empirical test and calibrate energy models of breakage didn’t exist until the widespread adoption of electric motors in the mining industry during the 1930’s and 1949’s. A series of technical papers published by the Allis Chalmers company during the 1940’s demonstrate that they were attempting to do such a calibration using Von Rittinger’s model which is usually stated as: “the energy consumed in the size reduction is proportional to the area of new surface produced.”"

Jan 1, 2017

By Y. X. Zhao

This paper briefly describes the characteristics and induced factors of coal mining bumps based on the investigation of recent bumps accidents occurred in China. According to the theory of non-equilibrium thermodynamic and dissipate structure, the process of strain energy accumulation and dissipation in the ?Coal-Surrounding Rock? system (CSRS) is discussed during the preparation of coal bumps. In addition, a series of experiments are conducted to analyze the relationship between bump-prone property and micro-structural characteristics of coal. The process of coal bumps induced by propagation of fractures and deterioration of coal mass properties are also analyzed systematically.

May 1, 2009

By A. H. Winckers

"The San Nicolás deposit is a complex fine grained polymetallic volcanogenic massive sulphide deposit located in central Mexico.Metallurgical testwork was carried out in 1999 and 2000 to develop a flowsheet. During the course of the metallurgical testwork it became evident that it would be impossible to develop an accurate head gradehecovery based model for the projection of metallurgy. It was suspected that variability in mineral texture was a predominate factor affecting metallurgy. For this reason it was decided to evaluate the applicability of QEM*SEM technology to this test program.This paper summarizes the metallurgical testwork and describes the evaluation and subsequent application of the QEM*SEM technology to characterize the mineral texture throughout the deposit. Finally it is shown how the QEM*SEM data are used in the mine block model to project the metallurgy.The QEM*SEM (Quantitative Evaluation of Minerals by Scanning Electron Microscopy) is an automated image analysis system developed by CSRO which provides quantitative numerical estimates of the compositional and textural properties of the mineral suite which govern the concentration process.INTRODUCTIONThe San Nicolás deposit, was discovered in 1997 through the application of geological and geophysical techniques. The property lies 60 km southeast of the city of Zacatecas on the central Mexican plateau as shown in Figure 1."

Jan 1, 2002

By Willemijn Husslage

Tata Steel Group At a glance ? Part of the Tata Group ?Tata Steel Group: ?Fortune 500 company ?Top 10 global steel producer ?Annual crude steel capacity of 28 million tonnes ?More than 80,000 employees ?Manufacturing operations in 26 countries across 5 continents ?Serving customers all across the globe ?Turnover 2009-10: $22.8 billion

May 1, 2011

By Dong-kil Lee

Field tests have been conducted to investigate the characteristics of flow and physical chemistry of acid mine drainage(AMD) in the Hwangji-Yuchang settling pond in south Korea. pH and ferrous concentration of AMD flowed in the settling pond is 6.79 and 25.5 mg/l, respectively. As a results, we found that the ferrous oxidation reacted strongly around the inlet of the pond and the distributions of physicochemical properties is depended on flow characteristics and ferrous oxidation rate of AMD.

May 1, 2011

By Raju S. Sagi

This paper deals primarily with the different types of drilling methods used by the Iron. Ore Company of Canada for sampling the soft and friable hematite-limonite (secondary) iron ore deposits found in the Scheferville area. The problems associated with drilling, sampling, sample handling and sample preparation. for chemical analysis of these ores are discussed. Systematic evaluation of the various drilling methods led to the selection of an integrated drilling system. This system consists of a rotary dual- tube - reverse-circulation drill, with tricone bit, polymer mud and mechanical sample splitter, The historic al development of this drilling system is described in detail, as are the equipment , sample flow and quality control checks carried out to obtain representative samples. This integrated drilling and sampling system has been used satisfactorily on a routine basis for determining the grade and tonnage of ore for the various deposits for the last five years (1972-76) in the Schefferville area.

Jan 1, 1977

By A. Yaghini, Y. Pourrahimian

"Human factors (HFs) play an important role in the mining and mineral industry, affecting operational and maintenance efficiency and safety. Despite the introduction of new technologies and automation in this sector, it is well known that a significantly large proportion of total human errors occur during the operation and maintenance phase. A comprehensive literature review of HFs across several industries is provided. From this review, the impact of HFs on operation and maintenance is summarized, with a focus on what the mining industry is currently doing and what opportunities exist for additional improvements. Future research directions and themes are also identified.RÉSUMÉ Les facteurs humains (FH) jouent un rôle important dans l’industrie des mines et des minéraux, en ce qu’ils affectent l’efficacité et la sécurité de l’exploitation et de l’entretien. Malgré l’apparition de nouvelles technologies et de l’automatisation dans ce secteur, il est bien connu qu’une grande partie des erreurs humaines (EH) se produisent durant une phase d’exploitation et d’entretien. Cet article propose une analyse documentaire approfondie des FH dans plusieurs secteurs. L’impact des FH sur l’exploitation et l’entretien est résumé à partir de cette analyse, une attention particulière étant accordée à l’évolution de l’industrie minière et aux possibilités d’améliorer davantage ses activités. Sont également identifiés les futurs thèmes et voies de recherche.INTRODUCTIONDuring the past several decades, the mining industry has focused on improving equipment, machinery, and methods that have led to more advanced hardware and software, equipment with higher reliability and productivity, and other technological advancements. These actions have improved safety and productivity and have reduced casualties and maintenance workload. Although today’s mining equipment and machinery are technologically advanced and highly reliable, the risk of accidents is still relatively high and key performance indicators have not improved significantly compared to other industries (Sorensen, 2012). A prominent reason could be due to insignificant integration of human factors (HFs) as part of planning, operation, and maintenance activities. The current mining system is a people system, and inevitably HFs and human error (HE) figure prominently in all aspects of this industry. Even the most advanced technologies and innovations require operators and maintainers with significant knowledge and skill, which could increase the potential for HE."

Jan 1, 2018

By M. M. Holgate

"Porosity neutron deflection scales can be derived more easily by cumulative correlation than by the conventional method of plotting corresponding points on a graph. The micro-log can be used as a porosity datum for the neutron log by transforming the permeability cut-off it shows to a porosity cut-off by a permeability-porosity function obtained from core analysis. Porosity footage values calculated in this manner from the neutron log are within 20 per cent of core analysis values."

Jan 1, 1960

By Paul Staples, Chris Morley

"The development of the Cerro Verde, Amplats Mogalakwena and Boddington projects over the last few years has helped to establish the use of high pressure grinding rolls (HPGR) in comminution circuit designs in large-scale hard-rock applications. The increasing acceptance of this innovative and sometimes controversial technology has had the natural effect of prompting many other new projects to examine HPGR as an alternative to the established, usually SAG-based, comminution circuit design approach.At the current stage of development of the technology, HPGR-based circuit capital costs are generally higher than for the equivalent SAG-based circuit, so that HPGR must offer sufficient operating cost benefits to offset the additional capital costs over an acceptable pay-back period. It is usually necessary to undertake comprehensive project-specific trade-off studies to quantify this effect.This paper describes the processes involved in the execution of a typical SAG-HPGR trade-off study, from the preliminary assessment of ore characteristics and project criteria, through testwork, circuit modelling, equipment selection and cost estimates, to a project-economics comparative assessment of the options. The trade-off study determines both the technical feasibility of the respective technologies and their commercial viability in the given project setting.The paper concludes with a cautionary note to the effect that, while HPGR has many potential benefits, it is not a panacea, and that, for some ore types and project conditions, the more established conventional technologies are often more appropriate."

Jan 1, 2010

By Oy Leuangthong

Red Dog mine is the world's largest Zn producer. The deposit consists of sulphide ore zones in sedimentary exhalative (sedex) deposits, and is characterized by the presence of multiple metals and multiple ore types. The objective of the case study is to characterize seven different minerals, Zn, Pb, Fe, Ba, sPb, Ag and TOC, within eight different rock types. Geostatistical models were constructed for each variable within the eight rock types, and subsequently assembled to give 40 realizations for six 25ft benches. The stepwise conditional transformation was used to account for the complex multivariate relations. In addition to reproducing the input data, histogram and variogram, the resulting models also respect multivariate relations locally and globally. This paper documents the methodology to construct these models. A thorough validation procedure was implemented. Comparisons with blasthole data show that the conditional simulations and the long-term models agree in expected value. The main advantages of the conditional simulations are (1) the explicit accounting of multivariate relations between the data in model construction, and (2) the ability to quantify variability and uncertainty at any scale. A small exercise comparing the profit from a kriged and a simulated model is also examined. Results show that the simulation approach showed a 3% increase in profit, relative to the conventional estimation approach.

May 1, 2004

By R. H. Colquhoun

"INTRODUCTION The Holt-McDermott Mine is wholly-owned gold mining operation of American Barrick Resources Corp. that begun operations in June 1988.The property is located 0.5 km. south of Highway 101 East in the Harker-Holloway Townships of Northeastern Ontario, 7 miles south of Lake Abitibi and 15 miles west of the Quebec-Ontario border.Employees of the operation travel daily from various communities in the area, predominantly from Kirkland Lake, Ont., which is located 65 km. to the southwest.The significance of the operation is that it is the first full scale operation associated to the Oestor-Porcupine Fault to go into full production in recent history as well as the first Carbon-in-Leach (CIL) operation in the province owing to the natural occurring carbonaceous ores that are associated to the ore body and the geological fault systems.GEOLOGYThe Holt-McDermott deposit is located in the Abitibi Greenstone Belt, a short distance west of the Ontario-Quebec border. Ore grade material follows the footwall contact of a fault zone known locally as the McKenna Fault, which is thought to be a splay off of the Oestor-Porcupine Fault, itself a major feature in the Abitibi belt.The McKenna Fault strikes approximately east-west (as does the Oestor-Porcupine) and dips to the south at sixty-five to seventy degrees. The fault lies within a package of mafic volcanic rocks (basalts). These rocks have been strongly altered and mineralized adjacent to the McKenna Fault, and the resulting lens-like ore bodies constitute the mining targets."

Jan 1, 1989

By L. Vollert

In August 2018, the first full-scale HydroFloatTM cells for the recovery of coarse composited copper and gold were commissioned at Newcrest’s Cadia Valley operation in New South Wales, Australia. The primary objective of the installation is to recover coarse value-bearing composites that are lost to conventional flotation tailings, without the need for additional power input for particle size reduction to improve mineral liberation. This paper examines the application of Eriez HydroFloatTM technology for the recovery of coarse, poorly liberated copper sulphide particles drawing on recent experience from lab scale testwork through circuit design and commissioning of the full-scale installation at Cadia Valley. INTRODUCTION In the face of declining copper head grades and a tightening regulatory environment around the use of wet tailings dams, the processing of copper ores at coarser particle sizes has become a focal point for the industry. Sulphide flotation using the Eriez HydroFloatTM is one of the emergent technologies that sits under this umbrella of coarse pre-concentration. It has been demonstrated through numerous lab and pilot scale testwork programs carried out by Newcrest and others (Awatey, Kohmuench, Thanasekaran, Skinner & Zanin, 2013), to improve the flotation recovery of sulphide-rock composite particles with low surface liberation, relative to conventional flotation technology. The HydroFloatTM technology has been used widely for the recovery of coarse potash, phosphate, coal, vermiculite, spodumene and diamonds but has never been applied at full scale in either gold or sulphide flotation. In August 2018, the first full-scale 3.4 m diameter HydroFloatTM cells for the recovery of coarse composite copper and gold were commissioned at Newcrest’s Cadia Valley operation in New South Wales. The primary objective of the installation is to recover coarse value-bearing composite particles that are lost to conventional flotation tailings, without the need for additional upfront power input for particle size reduction to improve mineral liberation.

Jan 1, 2019

By Jacob Masliyah, Zhiang Zhou, Dharamdat Christendat, Tshitende Kasongo, Kevin Hyland, Zhenghe Xu, Ted Kizior, Douglas Cox

"A novel on-line visualization system, previously developed at Syncrude Canada Ltd., has been modified to characterize rising bubbles, particles and particle-bubble aggregates in a flotation process. With this system, the bubble size and rise velocity in a laboratory flotation cell can be determined. The technique allows the loading of solids on bubbles to be visualized, thereby providing an in-depth understanding of sub-processes of flotation. A step-by-step data processing procedure is presented. The applicability of the developed system to mineral flotation and bitumen extraction is discussed. Under batch flotation conditions in a laboratory Denver cell, three main bubble-particle attachment patterns are observed. They are: i) single particles attached to single bubbles, ii) particle aggregates loaded on single bubbles; and iii) a group of particles aggregated with a group of bubbles. The results demonstrate that the on-line visualization system is a powerful tool for understanding and diagnosing flotation processes.INTRODUCTIONAir (Gas) bubbles are an indispensable component in a flotation system. Both industrial practice and theoretical analysis indicate (Yoon, 1993; Diaz-penafiel and Dobby, 1994) that the size and population of bubbles are two important process parameters in modeling flotation. More recent investigations (Finch, et al., 1999; Gorain, et al., 1997) suggest that for a given flotation system, bubble surface area flux, defined as the air liquid interfacial area per unit time and unit cross-sectional area of flotation cell, showed a better correlation with the flotation rate constant. As a result, the bubble surface area flux is now being considered as a key parameter to account for the combined effect of bubble size and population in evaluating the performance of flotation machines and modeling flotation processes. However, the success of using bubble surface area flux in flotation process modeling largely depends on how accurate it can be determined or estimated (Finch, et al., 1999)."

Jan 1, 2000

"As mine head grades decline and orebodies become more complex, traditional mineral processing techniques and flowsheets to achieve saleable concentrate become more difficult to design and construct. Mines with lower quality concentrates or concentrates with penalty elements are particular under threat. The economics of these operations are far more susceptible to metal price, concentrate treatment terms and the availability of other, cleaner concentrates. Additional value may be realised for these orebodies through improved recovery by producing a low grade middling concentrate for further processing, in conjunction with a saleable concentrate.The most cost effective way to reduce impurity levels is to do so as early as possible in the mining value chain. Technologies such as fine grinding and fine particle flotation are well established as effective methods for impurity rejection in mineral processing. What is normally overlooked is how a hydrometallurgical process could also be integrated in the overall flowsheet to achieve higher overall recovery at the mill. In the base metals environment, this is mainly because hydrometallurgical processes are associated with production of metal or use of expensive and toxic precipitating agents once the minerals of interest are solubilised. These processes can be very expensive, particularly with rising power costs and poor economies of scale in capital costs associated with low production rates from middling streams.Glencore Technology (GT) has recent experience in the treatment of middling and low grade concentrate streams as well as tailings streams to compliment a concentrator flowsheet in a refractory gold and base metals setting. The value proposition is the isolation of a low grade middlings concentrate from the primary circuit or the tailings stream for upgrading to an intermediate product with an equal or higher grade than the primary concentrate to allow blending for sale. This allows plants to operate on a more favourable part grade-recovery curve while avoiding the expense of metal production. For existing operations this is particularly attractive since it can be added on with no process interruptions.Two case studies are examined showing flowsheets and costings to arrive at the value proposition of the GT low grade treatment flowsheet."

Jan 1, 2017

By Virginia T. McLemore

The Gallinas Mountains are in northern Lincoln County and southern Torrance County, New Mexico, USA where a series of alkaline igneous bodies, including porphyritic latite, trachyte/syenite, andesite, and rhyolite laccoliths, flows, dikes, and plugs, have intruded Permian sedimentary rocks belonging to the Permian Abo, Yeso, and Glorieta Formations. A small amount of bastnaesite, a REE mineral, was recovered during processing for fluorite from the Gallinas Mountains. Four types of deposits are found in the Gallinas Mountains: epithermal REE-F veins, Cu-REE-F veins, REE-F breccia pipes and iron skarn deposits; all are associated with Tertiary alkaline to alkalic-calcic igneous rocks. Alteration includes brecciation, silicification, chloritization, and fenitization. District zonation is defined by Cu-REE-F (±Pb, Zn, Ag) veins that form center of the district, surrounded by REE-F veins. Carbonatites are inferred at depth by the presence of fenitization, carbonatization of the breccias, presence of REE and similarity of the intrusive rocks and mineralization to areas with known carbonatites.

May 1, 2011