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By William Winsor, Harold L. Snyder

"AbstractShould oil and gas be proven in commercial quantities on the Labrador Shelf, current technology is not adequate for production operations in this severe environment, which includes yearly invasion of pack ice and icebergs. The fishery of this section of the North Atlantic is a vital resource to which a major oil spill or blow-out would impose an intolerable burden, This means that production systems must be designed and built to be fail-safe.The experiences of mining in Bell Island and Cape Breton have shown that it is possible to operate beneath the ocean floor, and this technology may hold the key for safe, reliable and economic production, This paper attempts to define particular problems and outline possible solutions.IntroductionOUR DISCUSSION is subject to the assumption that large hydrocarbon reservoirs will be discovered in the sedimentary basin of the Labrador continental margin. The petroleum industry has not attempted to operate in a harsher area. The Labrador coastline is exposed to North Atlantic storms and icebergs year’round, Arctic pack ice occurs up to six months of each year. However, there is no doubt that, if sufficient hydrocarbon potential is outlined, development will proceed."

Jan 1, 1977

By D. Bouchard, M. Forté, A. Charette

A transparent replica of a casting die was built to achieve a better understanding of the filling mechanisms of aluminum in high pressure die casting. Water and tomato paste were respectively used as analogues for the Newtonian liquid aluminum and the non-Newtonian semi-solid aluminum. The transparent die was installed on an industrial casting press and filling was filmed with a high-speed camera. Differences between the Newtonian and non-Newtonian fluids are presented and discussed.

Jan 1, 2006

By R. W. Brigstocke

History The birth of the mining industry of Canada took place about 1670. According to Salone (Salone E., La Colonisation de la Nouvelle France, page 205) the first discovery of ore in the country was made by an iron-master, Monsieur de la Potardiere, near Trois Rivieres, Quebec. Under French rule some prospecting was done; but at this time no one seemed to consider the working of mines practicable. It was not until the time that Begon became Intendant, when the Marquis of Vaudreuil was Governor, that mining was attempted. Begon was a patron of industrial arts and did his best to promote home manufactures. The mining industry was developed under his regime and discoveries of copper and lead ores were made in 1730. About this time the St. Maurice Forges were erected to treat bog-iron ore, and they were in operation for many years. Prior to 1747, iron pans to the value of £21,000 were manufactured, together with bar-iron and plough-shares. About 1769, that is, ten years after the conquest by Wolfe, stoves and other articles, and, later, potash kettles, appeared. What is still more interesting to us-or was, at least, to General Wolfe-is that cannon balls made at the St. Maurice Forges delayed his operations. A map dated 1744, a copy of which appears in the report of the Ontario Bureau of Mines for 1913 (Vol. XIX), indicates the extensiveness of the wanderings of the French and also shows the location of the lead mine on the east shore of Lake Timiskaming. Bog-iron ore was turned into metal, with charcoal for fuel, at Norman-dale, Norfolk county, Ontario, in 1813, and at Clementsport, Nova Scotia, in 1825. In a volume published in 1672, reference is made to the occurrence of coal on the Atlantic seaboard, and in 1677 Monsieur Duchesneau, the Intendant, levied a royalty of twenty sous per ton on all coal taken from Cape Breton.

Jan 1, 1932

By M. J. Collins

"Autoclaves were first used in the metallurgical industry in 1893 to recover alumina from bauxite. In the 1940s and 1950s, several high temperature and pressure processes were invented in the laboratory of Professor Frank Forward at The University of British Columbia, in parallel with advances in equipment and processes by the Chemical Construction Corporation. Sherritt Gordon Mines Limited enlisted these groups to help develop the nickel sulfide ammonia leach process that was commercialized in 1954. Autoclave processes that have since been commercialized include high-pressure acid leaching of laterites, zinc pressure leaching, and pressure oxidation of refractory gold feedstocks. RÉSUMÉ En 1893, l’industrie métallurgique est la première à utiliser les autoclaves pour l’extraction de l’alumine dans la bauxite. Dans les années 1940 et 1950, plusieurs procédés à haute température et à haute pression sont inventés dans le laboratoire du Pr Frank Forward de l’université de la Colombie-Britannique (UBC) ; parallèlement, la Chemical Construction Corporation fait de grands progrès en matière d’équipement et de procédés. Sherritt Gordon Mines Limited fait appel à ces groupes pour qu’ils aident la société à développer le procédé de lixiviation du sulfure de nickel dans de l’ammoniaque, commercialisé en 1954. Les procédés de lixiviation en autoclave commercialisés depuis incluent notamment la lixiviation acide à haute pression de latérites, la lixiviation sous pression du zinc et l’oxydation sous pression des matières premières de l’or réfractaire.INTRODUCTION Autoclaves are chemical reactors that are built to contain processes taking place at elevated pressure. They are used in metallurgical refineries throughout the world to take advantage of the increased reaction kinetics and different reaction products that can be obtained in aqueous systems above the boiling temperature at atmospheric pressure. The word autoclave comes from the French “auto” and the Latin “clavis” and literally means self-locking—that is, the core distinguishing feature of an autoclave is that it includes a means for pressure regulation (e.g., a pressure relief valve). Denis Papin (Figure 1a), one of the inventors of the steam engine, was the first to make use of a safety valve to control steam pressure. He is credited with inventing the autoclave in 1679. Papin’s “digester” (Figure 1b) was a type of pressure cooker that was originally used to liquefy bones. Most commercial autoclaves are horizontal, multicompartment vessels with mechanical agitation, as shown in Figure 2a; however, the steam-agitated Pachuca vessels used to leach laterite ore in Moa, Cuba (Figure 2b), are also classified as autoclaves according to the self-locking definition provided above."

Jan 1, 2018

Reaction between xanthate ions in solution and oxidized compounds present on the surface of galena to form lead xanthate is considered to be a side reaction not contributing to flotation, although accounting for some consumption of reagent. The direct reaction of lead sulphide with xanthate and oxygen to form lead xanthate is the most significant to flotation. Coadsorntion of dixanthogen is also involved. Previous work has shown lead recovery in lead rougher flotation to be a function of m [H+] where: m = concentration of xanthate in solution rHl = hydrogen ion concentration. A plausible explanation for this relationship is suggest-ed. Likewise, the experimental findings that the amount of xanthate adsorbed under certain conditions is a function of m'[H+] are explained in terms of reaction between xanthate ions and soluble basic lead salts such as PbO.PbS04? It is also shown that m[H+] should have a constant value in lead cleaners operating at a higher pH than the roughers. This conclusion is confirmed by plant data, and the value of the constant agrees well with the calculated value. The finding is useful in mill control.

Jan 1, 1965

By Brent C. Jellicoe, Phil Robertshaw, J. Murphy, Peter Williamson

Kimberlites and associated diamonds have been the focus of extensive exploration in central Saskatchewan since 1988. During 1989, Uranerz Exploration and Mining Limited identified 71 shallow magnetic anomalies in the Fort a la Corne area from detailed aeromagnetic surveys. By the end of 1991, 18 of these targets had been proven, by drilling, to be kimberlite bodies encased within Cretaceous sedimentary strata. From 1991 to 1997, the number of drill-confirmed kimberlite bodies increased to 69. Our current view, drawing on an integration of geophysical and geological information, is that the kimberlites are composed of individual bodies and multi-vent clusters of coalesced bodies, all apparently constructed of stacked, temporally distinct layers of pyroclastic crater-facies kimberlite. Diamond recoveries and geochemical results from associated heavy minerals at Fort a la Corne remain highly variable, although continued minibulk sampling is expected to improve the estimation of diamond grades for the most prospective bodies.

Jan 1, 2001

By A. Boehm

"For recycling LD slag into the steel making process, the phosphorous containing calcium silcate phases have to be removed from iron oxide phases. One possible technical solution could be magnetic separation in a wide range of susceptibilities from ferromagnetic to paramagnetic. To check the feasibility of magnetic separation the distribution of the magnetic susceptibility in size classes as well as the liberation of the phosphorous containing phase were evaluated by a new method combining two dimensional physical property analysis with QEMSCAN analysis. The particle size classes of energy controlled comminution products were subdivided into fractions of defined magnetic susceptibility using a hand magnet of well known field properties (pick up method). On the one hand the susceptibility classes were wet assayed on the other hand analyzed by QEMSCAN followed by data evaluation using iDiscover 5.3.1(FEI), which was adapted to the data structure of two physical properties (size and magnetic mass susceptibility). The results allow the comparison of mass based (3D) cumulative distribution of grades from the wet assays with the area based (2D) distribution from QEMSCAN analysis, in order to control a systematic (size dependent) stereological error for this special type of material. As the physical separation property forms a crucial parameter the results from the liberation analysis by QEMSCAN can be interpreted more profound with respect to an expectable separation result. Once the various mineral compositions of the particles are assigned to the physical properties the Henry Reinhardt chart serves to predict the best possible separation result and thus the feasibility of a separation technique.INTRODUCTIONThe two Austrian steel plants operated by voestalpine AG produce about 650,000 t (voestalpine 2014) of LD slag in the course of steel production from pig iron according to the basic oxygen process blowing oxygen in the converter by an oxygen lance. The process is also known as the Linz Donawitz (LD) steelmaking process. By the addition of lime (CaO), carbon, phosphorus, silica, manganese and sulfur, which are present in the molten pig iron, shall be oxidized and bound in the slag either as oxide or silicate phases, or leave the slag in the gaseous phase (CO). The average chemical composition of the investigated LD slag is given in table 1."

Jan 1, 2016

By Lauri Gregg

Key Message Energy focused Change Management Process that engages operations managers is the missing tool needed to build capacity for energy/GHG management

May 1, 2007

By G. Harper

"AbstractThe Suetut. Copper deposit, 230 miles northwest of Prince George, B.C., was discovered in August of 1971. Subsequent exploration has included 56,417 feet of surface diamond drilling in 139 holes. The deposit occur in gently dipping volcanic rocks of the Upper Triassic Takla Group, which out crops as rugged mountains.The general Mesozoic sequence comprises some 20,000 feet of green and red basaltic to andesitic rocks. The Lower Formation is characterized by subaqueous basalt, andesite and augite porphyry flows with interbedded breccias. They were rapidly deposited in tectonic depressions of limited extent and steep gradients. Facies changes are abundant. The Middle Formation. consists of volcaniclastic rocks made up of fragments from the underlying formation. Two cycles are discernible , both with basal turbiditic, tuffaceous sandstone and shale units overlain by massive, volcanic conglomerates exhibiting graded and cross bedding. A broader, shallower-water basin is indicated. The top of the uppermost unit was subaerially deposited. The Upper Formation is a variable sequence of volcanic sedimentary rocks. Detritus was supplied from a wide source area and included multiple reworked fragments of the lower formations and material from other rock groups known in the region. Zeolite facies metamorphism is recognized throughout: the entire sequence. Epidote is particularly abundant in the Middle Formation, demonstrating the results of metasomatism.The mineralized zone is approximately concordant with the strata over 100-200 feet of the Middle Formation succession . It lies just below the zone of transition from subaqueous to subaerial deposition in the top unit. Hematite, chalcocite, pyrite, bornite, chalcopyrite and native copper are disseminated throughout all sizes of lithic fragments and matrix. Concentration into the specific zone is believed to be due to upward leaching of copper during lowgrade metamorphic and metasomatic reaction. Precipitation occurred in the zone of hydration characterized by prehnite-pumpellyite below the oxidized subaerial rocks."

Jan 1, 1977

By C. Vanvoren

"Since 1975, the Aluminium Pechiney Research Centre at Saint-Jean-de-Maurienne (LRF) has been concentrating its efforts on designing, testing and perfecting the Aluminium Pechiney point-fed prebaked reduction cell.In 1979, the AP18 cell (180 kA) was industrially launched with the construction and start-up of the F line in Saint-Jean. The following generation, the AP30 (300 kA), with prototypes started in 1981, was launched in 1986 on the Saint-Jean G line. Along with cell design, efficient process control systems were developed to pilot alumina feeding and bath composition. Together, these pots are currently producing 4.6 Mt of aluminum, i.e., 18% of the world’s overall yearly production.In 1989, the research centre faced a new challenge: to push the limits for the size of a reduction cell to further improve the profitability of Greenfield projects. This new generation development was also the opportunity for a significant redesign of the Aluminium Pechiney electrolysis information system.With a track record of ten years of semiindustrial operation with three prototypes, the AP50 technology is now ready for industrial implementation and enables a significant breakthrough to be made in terms of return on investment of a Greenfield smelter."

Jan 1, 2002

By Karl J. C. Harries

"10.1. INTRODUCTIONDefinitions are a necessary part of every agreement. Their purposes are to assist the reader in reading and understanding an agreement and to attempt to avert potential confusion and, therefore, disputes. In some circumstances, they may be critical in deciding a dispute. As they are often substantive, they should not be treated lightly.It is far easier and less confusing for a reader to read “the Company” or “the Recipient” than to be faced with “the party of the First Part”, or to see the “Jones Property” than “that part of the property hereinbefore described in paragraph 1.01 hereof”. It is also advisable not to use “-ee” and “- or”, as in payee and payor.One thing must always be remembered: once a word has been defined in an agreement, it will always have the defined meaning unless the contrary is clearly indicated or is required to make sense of a provision.2 It can be confusing for a reader if commonly used words are defined in other than ordinary terms. Unique words that will stand out in the text are more likely to be recognized as having special meaning. It is also good practice to identify defined terms by capitalizing them in the text of the agreement. Boldfacing of definitions is also sometimes used for this purpose but, as boldfacing is not easily identified in handwritten revisions, it can be missed in the press of negotiations, especially when several typists are involved. Lack of consistency in identifying defined terms is not a fatal mistake, but it can create confusion, especially if the reader is new to the agreement or is reading it in a highly technical manner, such as when there is a dispute.If definitions used in the main text also apply to a schedule, they need not be included in both. Omitting them from the schedule makes the agreement look shorter, which to some people is a benefit. If definitions are not repeated, make certain that the schedule clearly indicates that words defined in the main text have the same defined meanings in the schedule3 and are clearly identified as defined words. In considering whether or not to repeat in a royalty schedule definitions appearing in the agreement proper, think of definitions as an aid and a reminder to the reader. Repeating them will help a reader, if only by saving the nuisance of remembering where to find them in the main text and constantly turning to it. All the definitions needed to read the schedule will be right there, so that the schedule is a self-contained document. Just make certain that, if you do repeat a definition, you repeat it in identical terms. If you have to change any defined term to make it fit the royalty provisions, use a different word or phrase as the defined term to warn the reader that he is dealing with a different concept.4"

Jan 1, 2003

By Jie Zhou

Mining mobile equipment is becoming larger in order to lower operation cost and increase productivity; however, their performance characteristics are often limited by the tire capabilities. Although considerable progress has been made in the field of tire research, the lack of comprehensive knowledge on tire performance characteristics impedes the advancement of off-the-road tires. Longer haul roads, and a severe operating environment make tires more vulnerable than other components of a vehicle. Furthermore, due to a limited availability of large tires, mines are facing shortages. Thus mines and tire service companies are keen to improve tire performance, extend tire life and hence lower operating costs. This paper reviews the relevant tire performance research, analyzes tire interactions with the surrounding environment, tire maintenance practices and operational issues using a case study based on data collected during an ongoing project with Fountain Tire.

May 1, 2006

By J. Finch, Wei Zhang

In this paper we describe the synthesis of a new homologous series of linear Polyglycol-based frothers that consist of Ethylene Oxide (EO) and hydroxyl as hydrophilic groups and Propylene Oxide (PO) and alkyl chains as hydrophobic groups. The synthesized frothers were of two types: Alkyl-Ethoxy-Propoxylate (abbrev. CnEOlPOm) and Alkyl-Propoxy-Ethoxylate (CnPOmEOl) giving: (a) different number of groups and chain length, and (b) different locations of the groups. The identities were confirmed by proton nuclear magnetic resonance (NMR) spectroscopy and total organic carbon (TOC) analysis. The characterization of the products was carried out in a bubble column. At steady state, bubble size, gas holdup and water overflow rate were measured as a function of frother concentration. The results indicate that increasing number of PO groups led to significant decrease in bubble size, and increase in gas holdup and water overflow rate. Increasing the alkyl chain length, gave similar but less pronounced trends. There was no impact of increasing the number of EO groups on bubble size but there was an in increase in gas holdup and water overflow rate. Changing the location of the PO and EO group had a significant effect on all three parameters.

Jan 1, 2015

By Waldemar W. Koczkodaj, William O. MacKasey

Abstract - A consistency-driven pairwise comparisons method for mineral potential assessment is presented, using a simplified case of volcanic-associated massive sulfide type deposits as an example. Geological, geochemical, and geophysical criteria are considered on two levels: local and regional. The local geological criteria are subdivided into stratigraphy, lithology, alteration and/or mineralization, and structure. The concept of geomerit index and a procedure for computing this index are introduced. The method of consistency-driven pairwise comparisons can be combined with other quantitative and qualitative assessment methods, enhancing them by incorporation of nonmeasurable geological criteria (e.g., stratigraphy or lithology) and by computation of weights. The consistency-driven approach allows experts to refine at-times subjective judgments concerning exploration and land-use planning, and contributes to the improvement of mineral-potential assessments.

Jan 1, 1997

By Waldemar W. Koczkodaj, William O. MacKasey

A consistency-driven pairwise comparisons method for mineral potential assessment is presented, using a simpli?ed case of volcanic-associated massive sul?de type deposits as an example. Geological, geochemical, and geophysical criteria are considered on two levels: local and regional. The local geological criteria are subdivided into stratigraphy, lithology, alteration and/or mineralization, and structure. The concept of geomerit index and a procedure for computing this index are introduced. The method of consistency-driven pairwise comparisons can be combined with other quantitative and qualitative assessment methods, enhancing them by incorporation of non-measurable geological criteria (e.g., stratigraphy or lithology) and by computation of weights. The consistency-driven approach allows experts to re?ne at-times subjective judgments concerning exploration and land-use planning, and contributes to the improvement of mineral-potential assessments.

Jan 1, 1997

By Concentrator Staff

"IntroductionA brief literature search will reveal that the information available concerning rod mills and ball mills is quite extensive. This type of equipment is used to treat every element from antimony to zinc. The size and capacity of individual mills, the number of units employed, and the configuration of the equipment within a concentrator add another dimension to the possible scope of this discussion. It would be impossible to treat this volume of material with any degree of thoroughness.It is the intention in this paper to describe the simplest and generally the most typical circuit wherein a single rod mill and ball mill operate in parallel. Some of the subject matter will not be entirely applicable to every installation. However the principles should be generally relevant to most applications.Typical Circuit DescriptionFigure 1 illustrates the arrangement of the equipment associated with a rod-ball mill circuit.Ore is extracted from a fine ore storage bin (1) the capacity of which is large enough to allow .continuous mill operation independently of the mine and crushing plant production schedules. A number of feeders (2) may be employed to control the flow of ore to one or more feeder conveyor belts (3). In larger tonnage operations several such conveyors are employed at least one of which will be equipped with a variable speed control to allow adjusting of the amount of feed reporting to the rod mill. A rod mill feed conveyor (4) accepts all of the ore from these feeder belts for ultimate transfer to the rod mill. This conveyor is normally equipped with a weightometer (5) to monitor the flow rate of ore to the rod mill and ultimately to allow control of this flow. Typically these conveyor belts would be equipped with feed deficiency switches which would give a remote alarm of the fact that no ore is present on the conveyor. The conveyor belts are protected by underspeed monitors which will provide a remote alarm and automatic shutdown of the conveyor in the C'.'~nt that belt slippage occurs. Finally the belts are protected by monitors which will alarm and shut down a belt if it is not running straight in the idlers."

Jan 1, 1989

By Y. Q. Li, Z. C. Shen, C. H. Zhao

The dynamic properties of the KYF-320 flotation machine which is one of the biggest flotation machines in the world were tested and then verified by the computational fluid dynamics (CFD) simulation. Aeration rate testing results suggest that he effect of circulation holes on the fluid state in the flotation cell becomes gradually smaller when the impeller speed is greater than 107 r/min. The dispersion degree of air increases with the increasing impeller speed and decreases with the increasing aeration rate, and it increases slightly when the impeller speed is greater than 107 r/min. The air holdup increases and then decreases with the increasing impeller speeds and aeration rates, and a maximum value of air holdup is shown at impeller speed of 107 r/min with a value of 12.28%. CFD simulation results are in good agreement with these testing results. Industrial-scale test was carried out using this 320 m3 flotation machine for the flotation of Cu ores. The results show that Cu content increases from 0.06% of crude ore to 1.26% of concentrate, and the S content increases from 0.39% of crude ore to 24.83% of concentrate. Moreover, using this flotation machine 5.88% of power is saved compared to other type of large flotation machine.

Jan 1, 2015

By F. D. Forgeron

"ONE OF THE FIRST DOCUMENTED APPLICATIONS of soil geochemistry in the Canadian Shield was that carried out by Chisholm in the Kenora district in 1949. This survey proved successful in outlining sulphide-associated gold veins utilizing cold-extractable metals. Since then, mining companies, government agencies - both provincial and federal - and universities have conducted soil investigations. Some of the results are documented in publications, others are on open file in provincial and federal mines departments and, unfortunately, many other investigations with both successful and unsuccessful results are buried in company files or have been discarded. This paper deals with soils within the scope of chemical studies of overburden in the Canadian Shield. The subject is a broad one and some definition is required. The soil investigations discussed herein are those aimed at the testing of specific targets more or less in the source area. This definition distinguishes soil investigations from other overburden studies which commonly monitor metal accumulations at some substantial distance from the metal source. Naturally this distinction is relative, because in many instances there is overlap."

Jan 1, 1971

By T. A. Rickard

FROM AN OLD MANUSCRIPT THE text for this contribution to the history of the Patio process is a page taken from a Spanish manuscript of Bartholomé Arzaj Sanches y Uela, now in the possession of the library of Brown University (see Figure 1). I owe the photographic print to the courtesy of the librarian. The date, as will be seen, is 1577. The subject is the treatment of silver ores at Potosi, in old Peru, but in modern Bolivia. The group of drawings (see Figure 1) is entitled "Arrangement of the machines in which the ores of silver are ground on the bank of Potosi, the one of two batteries and the other of one". First, top-left, we have the sketch of a "machine of one battery" operated by a water-wheel. From this mill the water runs in part along an aqueduct supported by pillars to the two-battery mill and in part down the hillside, where men are at work with "tubs, which are called cochas, in which are washed the charges of ore and amalgam". Along the top of the page are shown the "various offices in which are stored the copper, the salt, the ucha [llama dung, used for fuel], the lime, and other materials for the re-duction of the ores". To the right of these are "apartments and warehouses in which is stored the ore brought down from the mountain"?the cerro de Potosi. Through the arched portal come the "sheep [llamas] on which is brought down the ore". To this is added a reference to "the second gate, which closes the whole works". On the level above the aqueduct are seen six men carrying skin-bags that contain water. This is being sprinkled on the ore. On the extreme right are six more of these water-carriers. Next comes the two-battery mill. The mortero, or mortar, is marked on the right. Another description says, "Stone, on which the stamps crush the ore, which is called a mortar". To the left of these are indicated "screens of wire in which the ore is sifted after it has been crushed". Farther to the left, near the ore-washers, is a "shed, in which is placed the metallurgist to test the ore of the boxes". Along the left side of the page are sundry buildings, one of which is labelled a "shed in which are placed the cones of silver". Near it, lower, to the right, is the "furnace, in which are roasted the sulphides to facilitate treatment". Farther to the right is the "place where the Indians mix the charges of sulphide ore, which is called a buitron". Alongside is a "buitron in which the charges are prepared for reduction". Inside is a container, to which are attached the words "measure, called topo" On the extreme right is "another buitron in which the Indians mix the ores with their feet, as well as the heaps for the preparation of the reduction". Near the bottom, on the extreme left, is the "chapel where the holy sacri¬fice of the mass is celebrated". Under the first buitron is the "place where they dry the moist ores, called pãpear".

Jan 1, 1935

By Sean Dessureault

Information technology (IT) initiatives in the past have tended to be sold on their ability to maximize resource output and return on capital by using assets more effectively and efficiently. Many IT projects fail, not delivering return on their investment. This is known in the IT industry as the ?productivity paradox,? where increasing investments in IT do not result in comparable increases in productivity. Experiences and studies of most business sectors reveal that this paradox is rooted in the false assumption that more IT spending automatically results in financial benefit, whereas the true source of benefits is in how effectively IT is used. Most business sectors have accepted that the reengineering of processes is required to gain the full benefits promised of IT. A mining operation has organizational processes similar to most business sectors but unique operational processes. The lessons of changing business practice in more common business processes such as inventory control and customer-supplier relationships can be adequately transposed into a mine. The unique operational processes in mines, in turn require unique redesign efforts. Several enabling information technology opportunities have recently become available, such as more integrated mine production management systems and tactical manger training simulators. This paper reviews the latest IT products and ou lines the processes and kinds of change that will be required in order to benefit from these new investment options.

May 1, 2002